William J Hays
Oklahoma City
Summary
Detail-oriented Automotive Technician skilled in vehicle inspection, advanced diagnostics, and routine maintenance. Committed to safety compliance and delivering excellent customer service while ensuring optimal vehicle performance.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Automotive Technician
Metro Ford Of OKC
Oklahoma City
2025 - Current
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Repaired and replaced faulty components following manufacturer specifications.
- Assisted customers with service recommendations and technical explanations.
- Trained new technicians on best practices and safety procedures in the workshop.
- Operated a variety of shop equipment safely and efficiently.
- Performed comprehensive tire maintenance to enhance on-road safety and performance.
- Evaluated, repaired and aligned vehicle suspensions.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Conducted test drives before and after repair services.
- Repaired, replaced and adjusted brakes.
- Completed standard inspections to assess wear and damage to vehicles.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Automotive Technician
Hard Luck Automotive
Oklahoma City
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Conducted routine maintenance on various vehicles to ensure optimal performance.
- Repaired and replaced faulty components following manufacturer specifications.
- Collaborated with team members to troubleshoot complex automotive problems.
- Maintained a clean and organized work environment for safety compliance.
- Maintained a clean working environment at all times.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Crew Lead/Driver
Sassy Grass LLC
Purcell
- Supervised crew members during daily operations to maintain efficiency.
- Assisted in resolving customer inquiries and complaints promptly.
- Implemented best practices for equipment maintenance and usage.
- Assigned work duties, monitored workflow, and evaluated results.
- Trained new hires on job responsibilities, safety protocols, and company policy.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Identified areas of improvement and implemented new procedures as needed.
Automotive Technician
Landers Chrysler Dodge Jeep Ram of Norman
Norman
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Conducted routine maintenance on various vehicles to ensure optimal performance.
- Repaired and replaced faulty components following manufacturer specifications.
- Maintained a clean and organized work environment for safety compliance.
- Assisted customers with service recommendations and technical explanations.
- Documented all service activities accurately in the shop management system.
- Trained new technicians on best practices and safety procedures in the workshop.
- Maintained a clean working environment at all times.
Automotive Technician
Ferguson GMC
Norman
- Repaired and replaced faulty components following manufacturer specifications.
- Inspected vehicle engines and other components to identify potential issues.
- Conducted routine maintenance on various vehicles to ensure optimal performance.
- Operated a variety of shop equipment safely and efficiently.
- Maintained a clean and organized work environment for safety compliance.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
Education
Ford Electrical Diagnostic And Repair - Electrical Repair
Ford University
Lewisville, TX06-2026
High School Diploma -
Oklahoma Virtual Charter Academy
Oklahoma City01-2024
Skills
- Vehicle inspection
- Advanced diagnostics
- Maintenance procedures
- Technical training
- Parts ordering
- Estimating work
- Safety compliance
- Valid Driver's license
- Changing tires
- Manual transmissions
- Operating pneumatic tools
- Welding machine setup
- Stick welding
- Fabrication
- Pipe fitting
- Trailer coupling
- Weight distribution
- Basic computer literacy
- Customer service
- Strong work ethic
- Hardscape work
- Sod laying
- Retaining walls
- Drainage solutions
- Pathway construction
- Mulching practices
- Debris management
- Tree felling
Certification
- Ford Electrical Diagnostic and Repair
Affiliations
- Volunteered as a Technician for Hard Luck Automotive to assist people in need.
Timeline
Automotive Technician
Metro Ford Of OKC
2025 - Current
Automotive Technician
Hard Luck Automotive
Crew Lead/Driver
Sassy Grass LLC
Automotive Technician
Landers Chrysler Dodge Jeep Ram of Norman
Automotive Technician
Ferguson GMC
Ford Electrical Diagnostic And Repair - Electrical Repair
Ford University
High School Diploma -
Oklahoma Virtual Charter Academy