William J. Starks
Miami,OK
Summary
Hello! I'm a Dedicated, Responsible, and Hard Working Individual with Integrity and a People First Mentality. With Over 15+ Years of Management Experience and a Variety of Life Experience, I Have a Plethora of Skills to Offer.
Overview
26
26
years of professional experience
Work History
GAR Cemetery III (Ground Foreman)
City of Miami
Miami, OK
07.2022 - Current
- Oversee Grounds Upkeep & Equipment Maintenance
- Direct & Train Staff on Daily Tasks & Ongoing Projects
- Prepare Grounds for Scheduled Events & Services
Slot Department Manager
Downstream Casino Resort
Quapaw, OK
06.2008 - 01.2021
- Cultivated a Talented Team of 40+ Departmental Employees through Mentoring, Coaching and Training.
- Established Effective Communication Channels Keeping Staff Informed of Events & Daily Happenings.
- Collaborated with Staff to Maximize Guest Satisfaction and Streamline Procedures.
- Created, Trained, & Oversaw the Implementation of Policies & Procedures Including Substantial Money Handling.
- Grew Department's Efficiencies with Improved Technical Training and Restructuring of Departmental Positions.
- Selected Games & Oversaw Ordering & Installation of Product
- Oversaw Department Throughout COVID Pandemic Including Casini Closing and Reopening.
Slot Attendant
Buffalo Run Casino
Miami, OK
02.2006 - 06.2008
- Enhanced Guest Loyalty by Learning Names & Preferences.
- Completed Speedy & Accurate Game Repairs.
- Created & Maintained Records Detailing Monetary Transactions
- Resolved Guest Complaints & Discrepancies
- Verified Funds Accuracy with Accounting Staff.
Third Key Manager
Atwoods Farm And Home
Webb City, MO
10.1999 - 05.2004
- Boosted Sales Through Effective Merchandising & Consistent Restocking of Products.
- Assisted Customers with Locating & Securing Desired Products.
- Opened & Closed Store Preparing Staff of Daily Goals & Ensuring Project Completion.
- Prepared Cash Tills, Balanced Vault, & Made Bank Deposits.
Education
Some College (No Degree) - Architectural Engineering
NEO A&M College
Miami, OKSkills
- 15 years of Management Experience in the Retail & Entertainment Industries
- Collaboration & Relationship Building
- Team Building & Training
- Dispute Resolution
- Budgeting
- Extensive Cash Handling Experience
- Inventory Control & Supply Management
- Payroll Management
- Scheduling & Project Management
- Works Well in Fast Pace High Stress Situations
- Heavy Equipment Operation - Forklift, Backhoe, Excavator, etc
References
- John Boyce - (417) 768-9537
- Mike Berry - (918)-542-0009
- Ashley Harris - (417)-499-7508
- Kevin Cocke - (479)-644-8633
Timeline
GAR Cemetery III (Ground Foreman)
City of Miami
07.2022 - Current
Slot Department Manager
Downstream Casino Resort
06.2008 - 01.2021
Slot Attendant
Buffalo Run Casino
02.2006 - 06.2008
Third Key Manager
Atwoods Farm And Home
10.1999 - 05.2004
Some College (No Degree) - Architectural Engineering
NEO A&M College