Summary
Overview
Work History
Skills
Timeline
Generic

William L. Bronson

Oakland,CA

Summary

I am reliable, trustworthy, and a natural leader. I am seeking a full-time or part-time position with a company that provides professional development and personal growth.

Overview

10
10
years of professional experience

Work History

Ramp Agent/Lead Ramp Agent

Swissport International (SFO)
San Francisco, CA
03.2023 - Current
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Operated equipment to support on-ground operations in between flights.
  • Maintained on-time connections by guiding aircraft to and from gate positions.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Coordinated the loading and unloading of cargo and baggage on various aircrafts.
  • Conducted preflight inspections on aircrafts to identify any maintenance or repair needs.
  • Managed a team of ramp agents by providing guidance, feedback, training and support when needed.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Monitored and directed ramp personnel to ensure safe and efficient aircraft loading and unloading operations.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Connected electrical power units and service hoses to aircraft.

Barback

Spats Bar
Berkeley, CA
02.2021 - 02.2023
  • Removed, washed, and polished empty glasses, took plates to the kitchen, and discarded trash.
  • Replenished bar glasses, garnishes, and condiments.
  • Checked identification for each person purchasing alcohol.
  • Cleaned bar and table surfaces throughout shift to help reduce the risk of pathogens.
  • Cleaned up spills and brought replacement items to tables.
  • Used POS system to ring up customers and open and close tabs.
  • Sliced and pitted fruit is used to garnish drinks.
  • Disinfected bathrooms and resupplied with proper paper products.
  • Built excellent relationships with guests to achieve repeat business.
  • Complied with local and state liquor and food handling laws and regulations.
  • Restocked beer and liquor regularly and after special events.

Dishwasher

Sister Restaurant
Oakland, CA
06.2018 - 03.2020
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.

Barback/Coat Check Attendant

The New Parish
Oakland, CA
03.2016 - 07.2018
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Checked identification for each person purchasing alcohol.
  • Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
  • Purchased and managed personal protection equipment and maintained clean and well-organized working environment.

Barback

Kingston 11 Cuisine
Oakland, CA
10.2017 - 04.2018
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.

Barback

Diving Dog Brewhouse
Oakland, CA
01.2015 - 11.2017
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Poured wine, beer and cocktails for patrons.
  • Collaborated with servers, barbacks and hostess to deliver seamless guest experience.

Barback/Busser

Lost & Found Beer Garden
Oakland, CA
01.2014 - 04.2015
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Greeted guests with friendliness and professionalism.

Skills

  • High efficiency
  • Time management
  • Relationship building
  • Communication
  • Decision-making
  • Organizational skills
  • Awareness
  • Reliable and trustworthy
  • Collaboration
  • Problem-Solving

Timeline

Ramp Agent/Lead Ramp Agent

Swissport International (SFO)
03.2023 - Current

Barback

Spats Bar
02.2021 - 02.2023

Dishwasher

Sister Restaurant
06.2018 - 03.2020

Barback

Kingston 11 Cuisine
10.2017 - 04.2018

Barback/Coat Check Attendant

The New Parish
03.2016 - 07.2018

Barback

Diving Dog Brewhouse
01.2015 - 11.2017

Barback/Busser

Lost & Found Beer Garden
01.2014 - 04.2015

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William L. Bronson