Summary
Overview
Work History
Education
Skills
Timeline
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William Mackay Walker

Auburn,AL

Summary

Dynamic and results-oriented professional with a proven track record at Russel Marine, adept in workplace cleanliness and exceptional customer service. Leveraged problem-solving and teamwork skills to enhance workflow and productivity, achieving high levels of customer satisfaction. Skilled in warehouse safety and effective communication, excel in fast-paced environments requiring adaptability and meticulous attention to detail.

Overview

6
6
years of professional experience

Work History

Dock Hand

Russell Marine
05.2021 - Current
  • Supported dock management in implementing procedures for improved workflow and staff performance.
  • Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
  • Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
  • Collaborated with team members for efficient use of resources and optimal productivity.
  • Ensured proper storage of hazardous materials, adhering to safety guidelines and preventing accidents.

Car Wash Attendant

Holley Super Wash
05.2019 - 11.2021
    • Greeted customers and assessed needs to recommend suitable car wash services.
    • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
    • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
    • Achieved customer satisfaction by providing high-quality professional service.

Education

Bachelor of Science - Aviation Management

Auburn University
Auburn, AL
12-2025

Associate of Applied Science - Business

Southern Union State Community College
Wadley, AL
05-2023

Skills

  • Warehouse safety procedures
  • Organizational growth
  • Loading and unloading
  • Workplace cleanliness
  • Problem-solving
  • Time management
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Active listening
  • Adaptability and flexibility

Timeline

Dock Hand

Russell Marine
05.2021 - Current

Car Wash Attendant

Holley Super Wash
05.2019 - 11.2021

Bachelor of Science - Aviation Management

Auburn University

Associate of Applied Science - Business

Southern Union State Community College
William Mackay Walker