Aveda Thompson
Detroit,MI
Summary
Dynamic customer service professional with extensive experience at Family Dollar, excelling in transaction processing and stock management. Recognized for dependability and attention to detail, consistently enhancing customer satisfaction and store organization. Proven ability to quickly learn and adapt, ensuring a positive shopping experience for all patrons.
Overview
8
8
years of professional experience
Work History
Customer Associate
Family Dollar
Detroit, Michigan
10.2024 - Current
- Assisted customers with product selection and inquiries.
- Organized shelves to enhance product visibility and accessibility.
- Processed transactions accurately at the cash register.
- Maintained cleanliness and organization of the sales floor.
- Restocked merchandise to ensure availability for customers.
- Assisted customers in finding the right product to fit their needs.
- Maintained a clean work area by sweeping floors, tidying shelves, dusting surfaces.
- Processed cash, credit card, check payments for purchases.
Cashier/Customer Service
Family Foods
Detroit, USA
03.2023 - 06.2023
- Provided assistance to customers in store based on their needs and preferences
- Stocked shelves in accordance with store standards
- Processed customer transactions
- Assisted customers by transporting items to vehicles as needed
Environmental Services
Beaumont Hospital
Farmington Hills, USA
03.2022 - 07.2022
- Collaborated with multiple departments across the hospital
- Cleaned patient rooms and bathrooms according to hospital standards
- Changed linens and cleaned beds
- Emptied trash bins and linen bins
- Sweeped, mopped, and dusted rooms
- Assisted nurses with patients' hygiene care
Cashier
University Foods
Detroit, USA
03.2020 - 09.2021
- Provided exemplary customer service while processing transactions
- Provided assistance to customers by finding or ordering merchandise
- Received and processed returns
Janitor and Cleaner
GDI Services
Southfield, USA
12.2018 - 11.2019
- Maintained clean and hygienic office space according to office standards and staff needs
- Cleaned office cubicles, emptied trash bins, dusted, mopped and swept
Housekeeper
New Image Building Services
Southfield, USA
06.2017 - 10.2018
- Cleaned and maintained restrooms, offices and kitchens according to company standards and client needs
Education
GED -
Access County Community
Dearborn, MI08.2009
Skills
- Customer service
- Verbal and written communication
- Dependability
- Attention to detail
- Task prioritization
- Quick learning
- Cash handling
- Food and meal preparation
- Stock management
- Commercial cleaning
- Transaction processing
Assessments
Retail customer service, Proficient, 01/01/22, Responding to customer situations in a retail setting
Experience Gap
In the year 2022 - 2024 was treated for breast cancer. Now in remission I'm attempting to reestablish myself in the work force to become a productive member of society.
Timeline
Customer Associate
Family Dollar
10.2024 - Current
Cashier/Customer Service
Family Foods
03.2023 - 06.2023
Environmental Services
Beaumont Hospital
03.2022 - 07.2022
Cashier
University Foods
03.2020 - 09.2021
Janitor and Cleaner
GDI Services
12.2018 - 11.2019
Housekeeper
New Image Building Services
06.2017 - 10.2018
GED -
Access County Community