Summary
Overview
Work History
Skills
Software
Work Preference
Accomplishments
Timeline
GeneralManager
William Paul Frye

William Paul Frye

Pittsburgh,PA

Summary

Accomplished Senior System Administrator/Operations Manager with a proven track record at ABG Capital Inc/GlobalPOPs Inc, enhancing IT security and system reliability. Expert in IT security management and AWS troubleshooting, driven significant improvements in network performance and efficiency. Skilled in PHP and SQL management, my strategic approach to System operation and diagnostics has consistently optimized operations. 25-year background in Information Technology.

Overview

25
25
years of professional experience

Work History

Senior System Administrator/Operations Manager

ABG Capital Inc/GlobalPOPs Inc
10.2019 - Current
  • Completed reports detailing network and systems performance and downtime issues.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Optimized AWS system to maintain both Windows and Linux servers for continued operations.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Provisioned new software for use, following established security policies.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Diagnosed and executed resolution for network and server issues.
  • Implemented and maintained virtual private networks.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Devised scripts and automation tools to improve system efficiency.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Analyzed and reported on key performance metrics to senior management.

System Administrator/Operations Manager

VoIP Innovations
01.2014 - 10.2019
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Drove continuous improvement of IT governance processes.
  • Completed reports detailing network and systems performance and downtime issues.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.

Senior NOC Technician

GlobalPOPs Inc
01.2004 - 01.2014
  • Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Performed system patches, service packs, hot fixes and new security configurations.
  • Traveled to remote office locations to install nodes and implement client software rollouts.

Temporary System Administrator

Winbeam Inc
06.2003 - 12.2003
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Worked with users to determine areas of technology in need of improved usability.
  • Drove continuous improvement of IT governance processes.
  • Provisioned new software and hardware for use, following established security policies.
  • Maintained and updated email servers to allow continuous user access.

Skills

  • AWS Administration
  • Troubleshooting
  • Patch management
  • Diagnosing issues
  • Programming in PHP 2 regularly
  • Programming in C and PHP 3 sometimes
  • SQL and MS SQL management regularly
  • Accounting and Billing with experience in Quickbooks, Excel and Platypus

Software

SQL

PHP 2

PHP 3

C

Excel

MS SQL

Windows OS

Linux

Quickbooks

AWS Administration

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Work Location

RemoteHybrid

Accomplishments

Attended Edinboro University of Pennsylvania where I focused on a Computer Science education and took programming courses in C, Pascal, Basic and Fortran

Timeline

Senior System Administrator/Operations Manager

ABG Capital Inc/GlobalPOPs Inc
10.2019 - Current

System Administrator/Operations Manager

VoIP Innovations
01.2014 - 10.2019

Senior NOC Technician

GlobalPOPs Inc
01.2004 - 01.2014

Temporary System Administrator

Winbeam Inc
06.2003 - 12.2003

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William Paul Frye