William Scott Moore
Jasper,AL
Summary
Experienced professional in retail operations, sales, services, team leadership, and profitability strategies. Customer-oriented with a track record of delivering exceptional offerings. Strong organizational skills to effectively prioritize tasks and achieve performance and productivity goals. Adept at identifying improvement opportunities and implementing success-driving strategies.
Overview
14
14
years of professional experience
Work History
Food and Consumable Manager
Walmart
10.2019 - Current
- Analyze team members to deliver polite and positive services to every customer by closely monitoring behaviors and offering constructive guidance.
- Accomplished multiple tasks within established time frames.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Design Specialist
Cabinet to Go
05.2019 - 10.2019
- Maximized space utilization in small kitchens by integrating multi-functional storage units into the overall design concept.
- Increased sales revenue by upselling premium materials and value-added services like installation support or extended warranties on appliances.
- Developed comprehensive project proposals, outlining design concepts, materials selection, cost estimates, and timelines for project completion.
- Enhanced kitchen functionality by designing custom layouts tailored to clients'' needs and preferences.
- Provided exceptional customer service, addressing client concerns and making necessary adjustments to designs as needed.
General Store Manager
Advance Auto Parts
10.2015 - 05.2019
- Oversaw daily operations of store, including inventory and supply restocking, cash handling and assisting customers
- Established positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of th store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Set effective store schedules based on customer levels, individual employee knowledge, and service requirements.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Store Co-Manager
Walmart
11.2014 - 10.2015
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with dedicated team members
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees to keep everyone on same page and working toward established business goals.
Store Manager
Kroger
11.2010 - 10.2014
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Bachelor of Science in Business Administration - Information System Management
Purdue University Global
12.2027
Associate of Science - Business Administration
Bevill State Community College
Sumition, AL 05.1997
Associate of Applied Science - Electronic Technology
Bevill State Community College
Sumition, AL 08.1994
Skills
- MS 365 proficient
- Risk Management
- Strategic Planning
- Retail business management
- Retail Merchandising
- Retail Operations
- Retail Store Layouts
- Retail Metrics and Goals
- Retail Store Operations
- Retail Merchandise Quality Standards
- Retail Employee Training
- Retail merchandising strategies
Timeline
Food and Consumable Manager
Walmart
10.2019 - Current
Design Specialist
Cabinet to Go
05.2019 - 10.2019
General Store Manager
Advance Auto Parts
10.2015 - 05.2019
Store Co-Manager
Walmart
11.2014 - 10.2015
Store Manager
Kroger
11.2010 - 10.2014
Bachelor of Science in Business Administration - Information System Management
Purdue University Global
Associate of Science - Business Administration
Bevill State Community College
Associate of Applied Science - Electronic Technology
Bevill State Community College
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