Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
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William Shahn Henderson

Rex,GA

Summary

Personable and dedicated team player with upbeat, positive attitude and proven skills. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Hardworking employee enthusiastic about learning various fields inside and out. Pursues opportunities to learn new skills and contribute to group success.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Amazon
Atlanta, GA
10.2023 - Current
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.

Food Service Handler

Party Fowl Nashville
Nashville, TN
08.2023 - 10.2023
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Prepared and cooked food items according to recipes, menus and supervisor's instructions.
  • Maintained sanitation standards during food preparation and storage processes.

Overnight Stock and Receiving Supervisor

Lowes Home Improvment
Nashville, TN
06.2016 - 08.2023
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Operated forklifts to fill or empty overhead spaces.

Assistant Kitchen Manager

Brick's Cafe
Brentwood, TN
02.2012 - 05.2016
  • Interviewed, hired and supervised back of house staff
  • Maximized team performance by training new employees on proper food handling and restaurant protocols.
  • Performed regular audits of supplies used in preparation of meals to ensure freshness.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Collaborated with chefs on menu planning strategies that increased profits while maintaining high quality standards.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Created weekly schedules according to business demands while ensuring labor costs remained within budget parameters.

Area Supervisor

Ross Dress for Less
Smyrna, TN
03.2010 - 04.2012
  • Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Directed and supervised staff performance.
  • Planned and coordinated promotional events to increase customer traffic at store locations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enforced company policies while maintaining a fair and consistent approach among staff members.

Education

High School Diploma -

Hillwood High School
Nashville, TN
08-1988

Skills

  • Cargo Handling
  • Customer Service
  • Food and Safety Standards
  • Productivity and Efficiency
  • Forklift Operations
  • Pallet Jack Operations
  • Time Management
  • Punctual and Reliable
  • Route Management
  • Labor and Food Cost Control
  • Full Service Restaurant Background
  • Shift Management

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementPersonal development programsHealthcare benefits401k matchFlexible work hours

Timeline

Delivery Driver

Amazon
10.2023 - Current

Food Service Handler

Party Fowl Nashville
08.2023 - 10.2023

Overnight Stock and Receiving Supervisor

Lowes Home Improvment
06.2016 - 08.2023

Assistant Kitchen Manager

Brick's Cafe
02.2012 - 05.2016

Area Supervisor

Ross Dress for Less
03.2010 - 04.2012

High School Diploma -

Hillwood High School

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William Shahn Henderson