Joshua Williams
Great Falls,MT
Summary
Adept at driving growth and excellence, my career spans roles from Missile Maintenance Technician at USAF to a successful Business Owner/Operator. Specializing in contract negotiation and marketing expertise, I've consistently exceeded client expectations, fostering significant business development. My leadership in sales and operations management has been pivotal in achieving and surpassing goals.
Overview
16
16
years of professional experience
Work History
Missile Maintenance Technician
United States Air Force, USAF
Great Falls, MT
08.2013 - Current
- Developed comprehensive checklists for routine inspections, facilitating consistency across all team members'' work processes.
- Collaborated with engineers on troubleshooting complex issues, optimizing system performance as a result.
- Exemplified leadership skills by overseeing daily operations within the Missile Maintenance Section, ensuring effective workload management among team members.
- Recognized potential risks in older equipment early on, initiating modernization efforts to maintain peak performance levels across all missile systems under care.
- Improved team efficiency by providing expert guidance and training to junior technicians.
- Maintained strict adherence to safety protocols during all maintenance activities, minimizing accidents and injuries.
- Streamlined communication with other departments for efficient coordination of missile system operations and repairs.
- Ensured operational readiness of missiles through meticulous testing procedures and documentation.
- Contributed to successful missile launches with precise calibration and alignment procedures.
- Supported mission success rates by consistently meeting or exceeding scheduled maintenance deadlines for critical systems.
- Enhanced missile system reliability by performing thorough maintenance and inspections.
- Reduced downtime by quickly diagnosing and repairing issues with missile systems.
- Upheld strict compliance with governmental regulations regarding storage, handling, and disposal of hazardous materials associated with missile systems maintenance tasks.
Business Owner/Operator
Montana Prime Listings Powered by Fathom Realty
Great Falls, MT
06.2024 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
Real Estate Agent
Montana Prime Listings Powered by Fathom Realty
Great Falls, MT
06.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Artist
Art by Joshua Williams
Great Falls, MT
03.2024 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
- Sold original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.
Business Owner/Operator
Display Meta LLC
Great Falls, MT
02.2019 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Increased overall business efficiency by streamlining operational processes and implementing new technologies.
Real Estate Agent
Live in Montana Real Estate
Great Falls, MT
03.2023 - 06.2024
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
- Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
- Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
- Compared recently sold area properties to determine competitive market prices.
- Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
Retail Sales Associate
GameStop
Burlington, NC
02.2012 - 01.2013
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Farm Ranch Hand
Ray Thornton
Sanford, NC
01.2009 - 01.2013
- Administered feed supplements to cows and other livestock.
- Operated heavy machinery safely while following all applicable guidelines for proper use and maintenance.
- Assisted in the safe transportation of livestock from one location to another, minimizing stress on the animals.
- Collaborated with team members to complete large-scale projects such as fence construction or barn renovations for improved functionality.
- Increased overall farm efficiency by maintaining and repairing farm equipment, ensuring prompt completion of tasks.
Education
BBA - Entrepreneurial/Small Business Management
American Public University System
Charles Town, WV02.2025
Associate of Science - Missile And Space Systems Maintenance
Community College of The Air Force
Montgomery, AL05.2018
Skills
- Small business operations
- Sales tactics
- Financial Reporting
- Personnel Management
- Marketing expertise
- Contract Negotiation
- Operations Management
- Quality Assurance
- Task Delegation
- Issue Resolution
- New Business Development
- Business Administration
Timeline
Business Owner/Operator
Montana Prime Listings Powered by Fathom Realty
06.2024 - Current
Real Estate Agent
Montana Prime Listings Powered by Fathom Realty
06.2024 - Current
Artist
Art by Joshua Williams
03.2024 - Current
Real Estate Agent
Live in Montana Real Estate
03.2023 - 06.2024
Business Owner/Operator
Display Meta LLC
02.2019 - Current
Missile Maintenance Technician
United States Air Force, USAF
08.2013 - Current
Retail Sales Associate
GameStop
02.2012 - 01.2013
Farm Ranch Hand
Ray Thornton
01.2009 - 01.2013
BBA - Entrepreneurial/Small Business Management
American Public University System
Associate of Science - Missile And Space Systems Maintenance
Community College of The Air Force