William Thomas "Tom" Spencer
Holly Springs,NC
Summary
Adaptable Asset Protection Specialist skilled in investigation and loss prevention demonstrated over 30 years of industry experience. Advanced knowledge of criminal and civil law with history of building and maintaining productive partnerships with law enforcement specialists.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Asset Protection Coordinator
Wegmans Food Markets
Cary
02.2023 - Current
- Currently, I am tasked with maintaining the below-listed job skills at both the Cary, Nc
- And Virginia Beach, Va
- Wegmans Food Markets: Partner with management to implement an Asset Protection strategy aimed at maximizing sales while reducing shrink due to theft; benchmark industry activity, identify trends and analyze data
- Identify and reduce causes of unknown shrink; Perform other ad hoc duties as needed/requested
- Conduct continuing audits for both incoming and outgoing products
- Execute safety programs to create a positive shopping experience and a safe work environment
- Foster a collaborative and professional relationship with community organizations and emergency responders to increase safety and security awareness and measures
- Discreetly observe customers, vendors, and employees to prevent loss; utilize a variety of resources to apprehend and process shoplifters
- Respond to emergency situations; provide ongoing support and guidance to both employees and customers
- Attend store department meetings to provide relevant safety-security updates and training; Conduct AP awareness seminars
- Coordinate and manage all closed-circuit television systems, and all life safety and store security measure systems regarding processes, guidelines, training, and analysis, at the store
- Troubleshoot and make repairs to surveillance equipment as needed
- Maintain effective two-way communication with internal & external business partners
- Utilize resources to apprehend/process shoplifters; Discreetly observe others to prevent loss; Conduct both internal and external investigations as needed
- Document significant life safety-security activity; provide accurate data for risk assessments.
Police Lieutenant
Town Of Cary
Cary
01.2021 - 09.2022
- Responsible for a 20–25-person patrol team, to include two Sergeants and two Corporals
- Duties included overseeing the two Sergeants to ensure proper deployment of workforce within the Town of Cary, scheduling of time off, vacation requests, payroll submission, court appearances and counseling of officers if needed.
Police Sergeant
Town Of Cary
Cary
01.2016 - 01.2021
- Responsible for a patrol team of 6 to 8 officers and one Corporal
- Duties included proper deployment of workforce within the Town of Cary, scheduling of time off, vacation requests, payroll submission, court appearances and counseling of officers if needed
- I ensured proper and timely submission of police reports from assigned officers daily.
Police Corporal
Town Of Cary
Cary
12.2013 - 01.2016
- Responsible for a patrol team of 6 to 8 officers
- Shared duties with a Patrol Sergeant to ensure proper deployment of personnel, scheduling of time off, court appearances and the submission of accurate and detailed reports by the assigned officers.
DEA/HIDTA Task Force Officer
Drug Enforcement Administration (DEA)
Raleigh
04.2008 - 12.2012
- Served as a member of the Drug Enforcement Administration's HIDTA drug task force
- I was responsible for investigation of local, state, national and international drug, money laundering and narco-terrorism related offenses
- I was responsible for filing detailed case reports and attending both state and federal court
- Additionally, I was the clandestine methamphetamine laboratory clean-up point of contact for DEA/North Carolina
- I worked closely with the North Carolina SBI Clan Lab clean up teams during my assignment.
Police Detective
Town Of Cary
Cary
09.2001 - 04.2008
- Detective assigned to the Cary Police Criminal Investigative Division where I investigated narcotic and vice related crimes within the Town of Cary
- Many of my duties involved preparing detailed case reports, interacting with other Detectives, members of the District Attorney's office and Judges.
Police Officer
Town Of Cary
Cary
02.1998 - 09.2001
- Duties included enforcement of local and state laws within the Town of Cary
- Responsible for responding to calls for service, traffic accidents, major crimes and the required paperwork related to the response of these events
- Court appearances were also a requirement.
Education
West Point Leadership Program in Criminal Justice -
Methodist College
12.2015
Associate in Science (AS) in Criminal Justice -
Stanly Community College
01.2008
Skills
- Loss prevention - 5 years
- Public relations - 10 years
- Law Enforcement – 30 years
- Military experience - 5 years
- Security - 30 years
- Writing skills - 10 years
- Conflict management - 10 years
- Leadership - 10 years
- Surveillance - 10 years
- Strategic planning - 10 years
- CCTV - 5 years
- Criminal investigation - 20 years
- Media relations - 10 years
Certification
- Wicklander-Zulawski, 05/01/23, Present, Comprehensive training certification that focused on effective, ethical, evidence-based interview methods. I use the skills learned from Wicklander-Zulawski to this day.
- Reid Method of Interview and Interrogation, 01/01/10, Present, Comprehensive learning seminar where I was taught three main components of interviewing and interrogating a suspect. I studied factual analysis, behavior analysis and the interrogation process. I learned how to utilize these three steps to gather information, evaluate behavior and elicit information. I successfully use this method of interviewing to this day.
Professional Group Memberships
- Mid-Atlantic Organized Retail Crime Alliance
- Downing and Downing Inc.
Military Service
United States Army, Specialist, 06/01/92, 06/01/97, 16th Military Police Battalion, Ft. Bragg, North Carolina
Awards
- Cary Police Department Lifesaving Award, 08/01/21
- Cary Police Department Lifesaving Award, 09/01/21
- 2012 American Legion Police Officer of the Year, 01/01/12
Timeline
Asset Protection Coordinator
Wegmans Food Markets
02.2023 - Current
Police Lieutenant
Town Of Cary
01.2021 - 09.2022
Police Sergeant
Town Of Cary
01.2016 - 01.2021
Police Corporal
Town Of Cary
12.2013 - 01.2016
DEA/HIDTA Task Force Officer
Drug Enforcement Administration (DEA)
04.2008 - 12.2012
Police Detective
Town Of Cary
09.2001 - 04.2008
Police Officer
Town Of Cary
02.1998 - 09.2001
West Point Leadership Program in Criminal Justice -
Methodist College
Associate in Science (AS) in Criminal Justice -
Stanly Community College
- Wicklander-Zulawski, 05/01/23, Present, Comprehensive training certification that focused on effective, ethical, evidence-based interview methods. I use the skills learned from Wicklander-Zulawski to this day.
- Reid Method of Interview and Interrogation, 01/01/10, Present, Comprehensive learning seminar where I was taught three main components of interviewing and interrogating a suspect. I studied factual analysis, behavior analysis and the interrogation process. I learned how to utilize these three steps to gather information, evaluate behavior and elicit information. I successfully use this method of interviewing to this day.
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