William Todd Pierce

Audit water mitigation claims for coverage, overcharges, application of policy limits & apply revisions as needed.

• Scheduled all appointments for inspection with policy holders, public adjusters and contractors.
• Completed Xactimate estimates, sketches, applied appropriate depreciation and labeled photos.
• Reviewed all field adjuster documents and revised as needed.
• Explained estimates, depreciation, deductibles and payments to policy holders.

• Analyzed information gathered from investigations and reported findings.
• Examined forms to determine insurance coverage and validity.
• Apply coverage limits when needed
• Obtain & secure housing for Insured's when needed.
• Review alternative ling expenses & request payments for expenses.
• Examined forms to determine insurance coverage and validity
• Analyzed information gathered from investigations and reported findings
• Responded to customer inquiries, made appropriate decisions and closed files
• Evaluated damages and handled claim negotiations with insureds, claimants, attorneys and public adjusters
• Answered customer questions regarding deductibles
• Investigated origin and cause of claims by contacting appropriate parties

• Managed, Scheduled & wrote estimates for up to 50 claims assigned.
• Scheduled all appointments for inspection with policy holders, public adjusters and contractors.
• Scoped and inspected all losses, including roof inspections, personal property inventory and
• Completed Xactimate estimates, sketches, applied appropriate depreciation and labeled photos.
• Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss
• Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages
• Explained estimates, depreciation, deductibles and payments to policy holders.

• Reviewed all claim documents for errors for 25 field adjusters.
• Revised estimates as warranted
• Requested payments to Insured's.

• Contacted customers and scheduled appointments for damage inspection.
• Wrote estimates & sketches for damages.
• Aquired signatures and signed contracts for production crews.
• Supervised project up to completetion
• Completed invoice and collected payment from customers for services rendered.

• Coached team members in techniques necessary to complete job task
• Trained new team members by relaying information on company procedures and safety requirements
• Analyzed information gathered from investigations by 25 field adjusters
• Examined forms to determine insurance coverage and validity.
• Apply coverage limits when needed
• Analyzed information gathered from investigations and approve or collaborate estimates.
• Approve claims for payment and submit payment request

• Scheduled all appointments for inspection with policy holders, public adjusters and contractors.
• Scoped and inspected all losses, including roof inspections, personal property inventory and
alternative living expenses and documented with photos.
• Completed Xactimate estimates, sketches, applied appropriate depreciation and labeled photos.
• Explained estimates, depreciation, deductibles and payments to policy holders.

• Coached team members in techniques necessary to complete job task
• Trained new team members by relaying information on company procedures and safety requirements
• Analyzed information gathered from investigations by 18 field adjusters
• Examined forms to determine insurance coverage and validity.
• Apply coverage limits when needed
• Analyzed information gathered from investigations and approve or collaborate estimates.
• Approve claims for payment and submit payment request

• Managed, Scheduled & wrote estimates for up to 50 claims assigned.
• Scheduled all appointments for inspection with policy holders, public adjusters and contractors.
• Scoped and inspected all losses, including roof inspections, personal property inventory and
• Completed Xactimate estimates, sketches, applied appropriate depreciation and labeled photos.
• Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss
• Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages
• Explained estimates, depreciation, deductibles and payments to policy holders.

• Analyzed information gathered from investigations and reported findings.
• Examined forms to determine insurance coverage and validity.
• Apply coverage limits when needed
• Examined forms to determine insurance coverage and validity
• Responded to customer inquiries, made appropriate decisions and closed files
• Evaluated damages and handled claim negotiations with insureds, claimants, attorneys and public adjusters
• Answered customer questions regarding deductibles
• Investigated origin and cause of claims by contacting appropriate parties
• Assisted Manager with Large Loss claims up to $900,000,00

• Managed, Scheduled & wrote estimates for up to 50 claims assigned.
• Scheduled all appointments for inspection with policy holders, public adjusters and contractors.
• Scoped and inspected all losses, including roof inspections, personal property inventory and
• Completed Xactimate estimates, sketches, applied appropriate depreciation and labeled photos.
• Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss
• Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages
• Explained estimates, depreciation, deductibles and payments to policy holders.

• Managed, Scheduled & wrote estimates for up to 50 claims assigned.
• Scheduled all appointments for inspection with policy holders, public adjusters and contractors.
• Scoped and inspected all losses, including roof inspections, personal property inventory and
• Completed Xactimate estimates, sketches, applied appropriate depreciation and labeled photos.
• Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss
• Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages
• Explained estimates, depreciation, deductibles and payments to policy holders.

• Managed, Scheduled & wrote estimates for claims assigned.
• Scheduled all appointments for inspection with policy holders, public adjusters and contractors.
• Scoped and inspected all losses, including roof inspections, personal property inventory and
• Completed Xactimate estimates, sketches, applied appropriate depreciation and labeled photos.
• Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss
• Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages
• Explained estimates, depreciation, deductibles and payments to policy holders.

• Owner /Operator of Pierce Vinyl Designs.
• Contacted customers and scheduled appointments for damage inspection.
• Wrote estimates & sketches for damages.
• Acquired signatures and signed contracts for production crews.
• Supervised project up to completion
• Completed invoice and collected payment from customers for services rendered.