Sherri Welsh
Amarillo,TX
Summary
Goal-oriented assistant manager with distinguished experience in retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Carters
Amarillo, TX
02.2024 - 06.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Meals-On-Wheels Worker
Meals on Wheels
Laverne, OK
03.2022 - 01.2024
- Assisted in training new staff members on company procedures, reinforcing high standards of performance across the board.
- Provided compassionate support to clients, fostering positive relationships and trust.
- Contributed to the development of new menu items that catered to diverse dietary needs and preferences.
- Managed inventory levels efficiently, minimizing spoilage while ensuring adequate supplies for daily operations.
Lead Sales Associate
Sears Hometown & Outlet Stores Inc.
Amarillo, TX
03.2016 - 03.2022
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
Education
Law Enforcement -
Northwestern Oklahoma State University
Alva, OKHigh School Diploma -
Laverne High School
Laverne, OK05.1991
Skills
- Team Collaboration
- Troubleshooting malfunctions
- Customer follow-up
- Verbal and written communication
- Sales team oversight
- Sales Presentations
- Team Leadership
- Retail Store Operations
- Customer Service
- Cash Handling
Accomplishments
- Resolved product issue through consumer testing.
- Achieved highest selling merchandise by building repor with existing customers.
- Supervised team of 7 staff members.
- Achieved excellence through effectively helping with other team members.
Certification
- Certified Professional Sales Person (CPSP) - National Association of Sales Professionals (NASP).
Languages
Spanish
Limited Working
Timeline
Assistant Store Manager
Carters
02.2024 - 06.2024
Meals-On-Wheels Worker
Meals on Wheels
03.2022 - 01.2024
Lead Sales Associate
Sears Hometown & Outlet Stores Inc.
03.2016 - 03.2022
Law Enforcement -
Northwestern Oklahoma State University
High School Diploma -
Laverne High School