Summary
Overview
Work History
Education
Skills
Timeline
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WILLIAM W. CRONAN

West Palm Beach,Florida

Summary

Reliable and upbeat Showroom Consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

Showroom Sales Consultant

Ligne Roset
09.2023 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
  • Collaborated with interior designers and decorators to provide customized furnishing solutions for residential and commercial projects.
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.

Showroom Sales

Jangeorge Interior Design
01.2022 - 08.2022
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Design Advisor

Serena And Lily
11.2019 - 09.2021
  • Prepared original and relevant options for clients suitable to individual requirements.
  • $3,000,000.00 in Sales
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Built strong Trade client base
  • Maintained energy and enthusiasm in fast-paced environment.
  • Assisted buyer with decision-making by determining needs, wants and budget.
  • Participated in furniture selection and documentation of specifications.
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Built and maintained relationships with clients to provide ongoing support.
  • Greeted customers and helped with product questions, selections, and purchases.

Design Assistant

Scott Snyder Inc
09.2015 - 10.2017


  • Met with various vendor reps to source fabrics and trim for design schemes.
  • Carefully researched antiques essential for client approval.
  • Submitted estimates for client approval.
  • Completed 5 month internship before beginning position as Design Assistant
  • Ordered samples from vendors to handle presentation creation activities.
  • Assisted lead designer in creating visually appealing spaces for residential and commercial clients.
  • Collaborated with vendors and contractors, ensuring timely delivery of materials and services.
  • Managed clients and vendor accounts by creating invoices and purchase orders and organizing payments and deposits using Design Manager
  • Visited job sites to take notes and record space measurements to create floor plans.
  • Contributed to increased project efficiency by maintaining organized files and documentation for all design projects.

Education

A Levels - History And Media Studies

Mander Portman Wooward
London United Kingdom
09.2009

No Degree - Drawing

Inchbald School of Design
London United Kingdom
06.2009

No Degree -

Forman School
Litchfield, Connecticut
09.2007

Skills

  • Sales
  • 2D Drawing
  • Project Management
  • Attention to Detail
  • Shopify
  • Brand Awareness
  • Strong Communication and Interpersonal Skills
  • Adaptability
  • Friendly and Helpful
  • Creative Thinking
  • Design Manager / Studio Manager
  • Multitasking Abilities
  • Decision-Making

Timeline

Showroom Sales Consultant

Ligne Roset
09.2023 - Current

Showroom Sales

Jangeorge Interior Design
01.2022 - 08.2022

Design Advisor

Serena And Lily
11.2019 - 09.2021

Design Assistant

Scott Snyder Inc
09.2015 - 10.2017

A Levels - History And Media Studies

Mander Portman Wooward

No Degree - Drawing

Inchbald School of Design

No Degree -

Forman School

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WILLIAM W. CRONAN