WILLIAN FLORENTINO RAMOS
Miami
Summary
Dynamic and adaptable professional committed to contributing to team success. Recognized for a strong work ethic and unwavering punctuality, consistently delivering exceptional customer service. Seeking opportunities to leverage a positive attitude and commitment to excellence for impactful results. Passionate about fostering collaborative environments that enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Computer Lab Assistant
Florida National University
02.2024 - Current
- Supported all computer lab operations.
- Maintained a clean, organized workspace to promote a positive learning environment for all users.
- Assisted students with completing FAFSA applications, ensuring accuracy and compliance with federal guidelines.
- Administered entrance exams to incoming students in accordance with institutional procedures
- Created and issued student identification cards.
Patient Access Representative
Memorial Hospital
10.2023 - 11.2023
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
Sales Associate
El Dorado Furniture
07.2022 - 10.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Associate of Science - Radiology Technician
Florida National University
Miami, FL09-2026
High School Diploma -
Miami Coral Park Senior High School
Miami, FL07-2021
Skills
- Financial Procedures Adherence
- Multitasking and Organization
- Help desk experience
- Pre-Admission Requests
- Student support
Languages
Spanish
Professional
English
Professional
Timeline
Computer Lab Assistant
Florida National University
02.2024 - Current
Patient Access Representative
Memorial Hospital
10.2023 - 11.2023
Sales Associate
El Dorado Furniture
07.2022 - 10.2023
High School Diploma -
Miami Coral Park Senior High School
Associate of Science - Radiology Technician
Florida National University
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