Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Williana Augustin

Pittsburgh,PA

Summary

Empathetic and proactive Patient Care Technician with experience in providing direct patient care and emotional support. Skilled in team collaboration and infection control, dedicated to enhancing patient experiences and safety in a healthcare environment. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.

Overview

2
2
years of professional experience

Work History

Patient Care Technician

UMPC Mercy
Pittsburgh , PA
12.2023 - 02.2026
  • Provided direct patient care including bathing, mobility assistance, and daily living support.
  • Measured and documented vital signs and reported patient condition changes to nursing staff.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Performed phlebotomy and assisted specimen collection according to established protocols.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided emotional support for patients and families during difficult times.
  • Conducted safety rounds regularly to ensure a safe environment for patients.
  • Helped create a safe environment by following infection control policies.
  • Instructed new employees on proper techniques of performing daily tasks.

Education

Bachelor of Science - Science of Law

Ecole De Droit Et Des Sciences Economiques Des Gon
Haiti
01-2022

Some College (No Degree) - Nursing Potential (pre-nursing)

Community College of Allegheny County
Pittsburgh, PA
03-2026

Skills

  • Patient care
  • Vital sign monitoring
  • First aid response
  • Infection control
  • Nursing pathway
  • Team collaboration
  • Emotional support

Languages

English
Professional
French
Full Professional
Creole
Full Professional

Timeline

Patient Care Technician

UMPC Mercy
12.2023 - 02.2026

Bachelor of Science - Science of Law

Ecole De Droit Et Des Sciences Economiques Des Gon

Some College (No Degree) - Nursing Potential (pre-nursing)

Community College of Allegheny County
Williana Augustin