Professional Summary
Overview
Work History
Education
Skills
Timeline

Willie Ball

Sheddaquarium
Dolton,IL
26
years of professional experience

Dedicated cook with strong skills in food handling, sanitation, and customer service. Proven ability to prepare diverse menu items while maintaining kitchen organization and cleanliness.

Work History

Cook 1

5 Years 5 Months
Sheddaquarium | 11.2018 - 04.2024
  • Prepared diverse menu items in accordance with established recipes and quality standards.
  • Maintained cleanliness and organization of kitchen workstations to ensure food safety compliance.
  • Assisted in inventory management, including stock rotation and ordering supplies as needed.
  • Collaborated with team members to optimize workflow and enhance kitchen efficiency.
  • Trained new staff on cooking techniques, safety protocols, and equipment operation.
  • Led daily kitchen operations, ensuring adherence to health regulations and quality control measures.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Housekeeping Room Attendant

11 Years 9 Months
Chicago Marriott Downtown | 09.2004 - 06.2016
  • Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
  • Inspected rooms for maintenance issues, reporting concerns to management promptly.
  • Restocked supplies in guest rooms and service areas efficiently throughout shifts.
  • Assisted in training new staff on cleaning protocols and safety procedures.
  • Maintained inventory of cleaning supplies, placing orders as necessary to prevent shortages.
  • Collaborated with team members to complete daily tasks within tight schedules.
  • Provided exceptional customer service by addressing guest inquiries and requests promptly.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.

Janitorial Lead

5 Years 3 Months
Sox Stadium | 05.1998 - 08.2003
  • Supervised daily cleaning operations to ensure compliance with safety and sanitation standards.
  • Trained and mentored team members on efficient cleaning techniques and equipment usage.
  • Developed and implemented improved cleaning schedules to enhance workflow efficiency.
  • Conducted regular inspections of facilities, identifying areas for maintenance and improvement.
  • Collaborated with management to establish best practices for waste disposal and recycling efforts.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.

Education

High School Diploma

Morgan Park | Chicago, IL | 06.1995

Skills

Customer service
Cooking
Cleaning and organization
Food handling
Food preparation
Multitasking and organization
Kitchen organization
Strong attention to safe food handling procedures
Sanitation
Supply restocking
Hospitality and service industry background
Surface cleaning

Timeline

Cook 1

Sheddaquarium
11.2018 - 04.2024Read More

Housekeeping Room Attendant

Chicago Marriott Downtown
09.2004 - 06.2016Read More

Janitorial Lead

Sox Stadium
05.1998 - 08.2003Read More

Morgan Park

High School Diploma
Read More
Willie Ball