Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Willie Brown Jr.

Greenwood,MS

Summary

Dependable professional with proven success in enhancing processes and workflows. Strong attention to detail and proactive approach contribute to team efficiency. Demonstrates exceptional multitasking abilities in fast-paced environments. Tech-savvy with expertise in social media and sales, driving substantial growth.

Overview

4
4
years of professional experience

Work History

Shift Leader

McDonald's
Tupelo, MS
01.2024 - 05.2025
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Monitored employee performance and provided feedback for improvement.
  • Resolved customer complaints promptly and professionally.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.

Maintenance Crew Member

McDonald's
Tupelo, MS
09.2023 - 01.2024
  • Conduct day-to-day maintenance and troubleshoot machinery to ensure smooth operation of equipment and facilities.
  • Provided technical support to other crew members when needed.
  • Assisted with installation of new equipment when necessary.

Crew Trainer

McDonald's
Tupelo, MS
06.2023 - 09.2023
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Assisted management in developing strategies to improve customer service standards.

Crew Member

McDonald's
Greenwood, MS
11.2020 - 01.2023
  • Restocked kitchen supplies including food products and utensils.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Maintained an organized work area to ensure efficient operations.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Education

Associate of Arts - Computer Engineering

Itawamba Community College
Fulton, MS
05-2025

High School Diploma -

Greenwood High School
Greenwood, MS
05-2023

Skills

  • Customer service and support
  • Technical troubleshooting
  • Inventory management
  • Effective communication
  • Team leadership
  • Software development
  • Problem-solving
  • Conflict resolution
  • Programming skills
  • Microsoft Office 365 expertise

References

References available upon request.

Timeline

Shift Leader

McDonald's
01.2024 - 05.2025

Maintenance Crew Member

McDonald's
09.2023 - 01.2024

Crew Trainer

McDonald's
06.2023 - 09.2023

Crew Member

McDonald's
11.2020 - 01.2023

Associate of Arts - Computer Engineering

Itawamba Community College

High School Diploma -

Greenwood High School

Similar Profiles

CREATE PROFILE