Willie Casarez
Valley Village,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Executive Assistant
California Roofing Install & Repair
11.2020 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
Sales Trainer/Team Lead
M&S Green Power
05.2018 - 11.2020
- Supported sales account managers by providing accurate and detailed reports.
- Educated clients on production and benefit protocols through in-depth training procedures.
- Creatively produced new marketing strategies via website targeting.
- Developed and led group training courses to align with corporate sales and service goals.
- Managed recruitment, training and development for highly effective sales team.
Manager/Team Lead
S.C.H.I.C
02.2016 - 04.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Built strong relationships with customers through positive attitude and attentive response.
Education
High School Diploma -
Robert Fulton College Prep
Van Nuys, CA06.2013
Skills
- Confidentiality and Discretion
- Proofreading
- Schedule Management
- Correspondence and Memos
- Strong Problem Solver
- Employee Training
- Schedule Planning
- Self Starter
- Appointment Setting
- Document Filing and Retrieval
- Performance Review Management
- Conflict Management
- Project Management
- Invoice Preparation
- Call Screening
Timeline
Executive Assistant
California Roofing Install & Repair
11.2020 - Current
Sales Trainer/Team Lead
M&S Green Power
05.2018 - 11.2020
Manager/Team Lead
S.C.H.I.C
02.2016 - 04.2018
High School Diploma -
Robert Fulton College Prep
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