Willie Clark
Centerton,AR
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
12
12
years of professional experience
Work History
Claims Specialist
Arkansas Blue Cross Blue Shield
Springdale, AR
09.2021 - Current
- Process and investigate claims efficiently and accurately
- Ensure compliance with company policies and procedures
- Provide excellent customer service to resolve inquiries and concerns.
Insurance Eligibility Specialist
Serco
Rogers, AR
12.2019 - 07.2020
- Processed insurance applications for the Affordable Care Act
- Verified eligibility and ensured accurate enrollment data
- Communicated effectively with applicants and external partners.
Business Owner
417 Janitorial Services LLC
Joplin, MO
11.2012 - 11.2019
- Managed all aspects of a janitorial services business
- Hired, trained, and supervised a team of cleaning professionals
- Developed and implemented marketing strategies to acquire new clients
- Maintained a high standard of quality control through regular inspections.
Education
Bachelor's Degree in Business Management - Human Resource Management
Western Governors University
08.2024
Skills
- Team Leadership
- Problem Solving
- Project Management
- Communication
- Client Relationship Building
- Cleaning
- Quality Control
- Equipment Operation
- Documentation Review
- Claims Processing
- Performance monitoring
- Marketing
- Incidents management
Timeline
Claims Specialist
Arkansas Blue Cross Blue Shield
09.2021 - Current
Insurance Eligibility Specialist
Serco
12.2019 - 07.2020
Business Owner
417 Janitorial Services LLC
11.2012 - 11.2019
Bachelor's Degree in Business Management - Human Resource Management
Western Governors University
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