Willie Green
Detroit,MI
Summary
With a proven track record at Corewell Healthcare, I excel in maintaining safety and enhancing security protocols. Skilled in emergency response and conflict de-escalation, I effectively manage risks and foster strong relationships, ensuring a secure environment for all. My expertise in surveillance and superior customer service significantly boosts facility safety and satisfaction.
Overview
11
11
years of professional experience
Work History
Security Officer
Corewell Healthcare
Dearborn, MI
09.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Serratto Detroit Job Corp
Detroit, MI
02.2016 - 09.2021
- Oversee facility's safety and security measures.
- Oversaw ingress and egress of personnel including staff, visitors, and contractors.
- Maintained constant oversight of campus grounds using both vehicular routes and pedestrian paths.
- Deescalated problems efficiently.
- Managed administrative documentation consistently.
- Facilitated interdepartmental communication.
Security Officer
Paul Martin & Sons
Detroit, MI
02.2014 - 09.2016
- Monitored team activities to ensure adherence to guidelines.
- Supported high-risk adolescents by working closely in various formats.
- Discussed objectives with individuals, ensuring mutual understanding.
- Assessed existing youth initiatives, developing new ones.
Education
Associate Of General Studies - General Studies
Highland Park Community College
Highland Park, MI05.1991
Skills
- Report writing
- Incident reporting
- Detail-oriented
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
- Access control management
- Electronic surveillance
- Document management
- Threat management
- Staff management
- Stationary surveillance
- Security equipment operation
- Metal detector operation
- Crisis management
- Emergency management
- Personnel screening
- Weapons training
Timeline
Security Officer
Corewell Healthcare
09.2021 - Current
Security Officer
Serratto Detroit Job Corp
02.2016 - 09.2021
Security Officer
Paul Martin & Sons
02.2014 - 09.2016
Associate Of General Studies - General Studies
Highland Park Community College