Willie Gregg
Store Manager
Newnan,GA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Store Manager
Dollar Tree Stores
Newnan, GA
05.2022 - Current
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Assistant Manager
5 Guys Burgers And Fries
Newnan, GA
04.2012 - 06.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Shift Manager
Auto Zone Auto Parts
Columbus, GA
01.2009 - 06.2010
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Aircraft Crew Chief
United States Air Force, USAF
Spokane, WA
11.1997 - 11.2000
- Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on KC-135 aircraft.
- Managed team according to standards and compliance requirements.
- Directed aircraft fueling, loading and unloading operations.
- Updated flight and maintenance logs with current, accurate information.
- Analyzed and troubleshot aircraft systems to identify and fix issues.
- Coordinated aircraft inspections and repairs to maintain applicable standards.
- Organized and led pre-flight briefings for crew members.
Education
Engineering Seal -
Kendrick High School
Columbus, GA 08.1994 - 05.1997
Bachelor Of Management And Organizational Studies -
Columbus Technical College
Columbus, GA 06.2001 - 06.2003
Skills
Order management
Maximizing profitability
Relationship building and management
Team leadership and coaching
Bank deposit procedures
Opening and closing procedures
Personnel development
Merchandising
POS systems
Product and service sales
Team Building
Strategic thinker
Accurate money handling
Training and mentoring
Goals and performance
Timeline
Store Manager
Dollar Tree Stores
05.2022 - Current
Assistant Manager
5 Guys Burgers And Fries
04.2012 - 06.2022
Shift Manager
Auto Zone Auto Parts
01.2009 - 06.2010
Bachelor Of Management And Organizational Studies -
Columbus Technical College
06.2001 - 06.2003
Aircraft Crew Chief
United States Air Force, USAF
11.1997 - 11.2000
Engineering Seal -
Kendrick High School
08.1994 - 05.1997