Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Willie Gregg

Store Manager
Newnan,GA

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience
5
5
years of post-secondary education

Work History

Store Manager

Dollar Tree Stores
Newnan, GA
05.2022 - Current
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.

Assistant Manager

5 Guys Burgers And Fries
Newnan, GA
04.2012 - 06.2022
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Shift Manager

Auto Zone Auto Parts
Columbus, GA
01.2009 - 06.2010
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Excelled in every store position and regularly backed up front-line staff.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Aircraft Crew Chief

United States Air Force, USAF
Spokane, WA
11.1997 - 11.2000
  • Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
  • Supervised crew in daily inspections, troubleshooting, and preventive maintenance on KC-135 aircraft.
  • Managed team according to standards and compliance requirements.
  • Directed aircraft fueling, loading and unloading operations.
  • Updated flight and maintenance logs with current, accurate information.
  • Analyzed and troubleshot aircraft systems to identify and fix issues.
  • Coordinated aircraft inspections and repairs to maintain applicable standards.
  • Organized and led pre-flight briefings for crew members.

Education

Engineering Seal -

Kendrick High School
Columbus, GA
08.1994 - 05.1997

Bachelor Of Management And Organizational Studies -

Columbus Technical College
Columbus, GA
06.2001 - 06.2003

Skills

Order management

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Timeline

Store Manager

Dollar Tree Stores
05.2022 - Current

Assistant Manager

5 Guys Burgers And Fries
04.2012 - 06.2022

Shift Manager

Auto Zone Auto Parts
01.2009 - 06.2010

Bachelor Of Management And Organizational Studies -

Columbus Technical College
06.2001 - 06.2003

Aircraft Crew Chief

United States Air Force, USAF
11.1997 - 11.2000

Engineering Seal -

Kendrick High School
08.1994 - 05.1997

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Willie GreggStore Manager