Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Willie MARCELL

Willie MARCELL

Jacksonville,FL

Summary

Proven CNA with a track record of delivering high-quality patient care and achieving patient satisfaction, notably at River Garden Hebrew Home. Skilled in vital signs monitoring and compassionate communication, I excel in fast-paced environments, enhancing patient outcomes. Demonstrated ability to maintain HIPAA compliance while fostering positive patient relationships.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CNA

River Garden Hebrew Home
06.2022 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Travel CNA

Favorite Staffing
08.2020 - 09.2023
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Responded quickly and calmly in emergency situations.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
  • Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.
  • Expanded professional knowledge by attending continuing education courses, seminars, and workshops relevant to the travel CNA role.
  • Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
  • Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
  • Exceeded performance expectations by consistently receiving praise from supervisors for adaptability and dedication to exceptional patient care during travel assignments.
  • Enhanced patient experience by providing compassionate and attentive care during travel assignments.
  • Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
  • Displayed cultural sensitivity while working with diverse populations across various geographic locations throughout the US.
  • Collaborated with healthcare teams to ensure seamless continuity of care during patient transfers between facilities.
  • Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
  • Contributed to improved patient outcomes by closely monitoring vital signs and promptly reporting any concerns to appropriate medical professionals.
  • Participated in interdisciplinary meetings with other healthcare providers to discuss patients'' needs and create comprehensive care plans.

CNA

St Augustine Veterans Nursing Home
05.2015 - 08.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Cashier

Gates
03.2015 - 09.2017
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Medical Assistant - Medical Assisting

Eastern College
New Orleans, LA
06.2003

High School - Nursing Administration

L E Rabouin
New Orleans, LA
05.1987

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Feeding Assistance
  • Basic Life Support
  • Dressing assistance
  • Maintaining confidentiality
  • Compassionate communication
  • Patient Transfers
  • Complex Problem-Solving
  • Reliable team player
  • Recording vital signs
  • Dementia and Alzheimer's knowledge
  • Safety Precautions
  • HIPAA Compliance
  • Collecting vital signs
  • Bedside manner
  • Compassionate
  • Patient Lifting
  • End of life care
  • Patient-focused care
  • Electronic Charting
  • Compassionate caregiver
  • Geriatric Care
  • Direct Patient Care
  • Medical terminology knowledge
  • Mobility Assistance
  • Supporting personal needs
  • Ambulation Assistance
  • Companionship and emotional support
  • Documenting behaviors
  • Responding to emergencies
  • Patient relationship building
  • Light Housekeeping
  • Inpatient Care
  • Maintaining privacy
  • Adaptable
  • Patient Assessments
  • Healthcare ethics
  • Specimen Collection
  • Transporting patients
  • Trustworthy companion
  • Patient Management
  • Valid State driver's license
  • Patient Relations
  • Activity Planning
  • Care plan implementation
  • Quality Assurance
  • Observing responses
  • Condition Monitoring
  • Preparing meals
  • Indirect Patient Care
  • Reliable transportation
  • Medical Records Management
  • Feeding assistance expert
  • Meal Planning
  • EMR / EHR
  • Outpatient Care
  • Activity Coordination
  • Tube feedings and medications familiarity
  • Conducting intakes
  • Pediatric Care
  • Quality Assurance Controls
  • Chronic Disease Management
  • Case Management
  • Tracheostomy Care
  • Medical office administration

Certification

  • Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • EKG Technician Certification (CET) - National Healthcareer Association.
  • Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
  • Patient Care Technician Certification (PCT) - National Healthcareer Association.

Timeline

CNA

River Garden Hebrew Home
06.2022 - Current

Travel CNA

Favorite Staffing
08.2020 - 09.2023

CNA

St Augustine Veterans Nursing Home
05.2015 - 08.2020

Cashier

Gates
03.2015 - 09.2017

Medical Assistant - Medical Assisting

Eastern College

High School - Nursing Administration

L E Rabouin

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Willie MARCELL