Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie Newkirk

NEWBURGH,NY

Summary

Adept at streamlining patient admissions and enhancing data accuracy, I excelled at St Lukes Cornwall by ensuring HIPAA compliance and optimizing insurance verification processes. My technical proficiency extends to repairing mobile devices and IT systems, showcasing my problem-solving skills and commitment to patient confidentiality.

Overview

14
14
years of professional experience

Work History

Patient Admitting Representative

St Lukes Cornwall
NEWBURGH, NY
09.2022 - Current
  • Verified patient information and insurance coverage to ensure accuracy.
  • Created and maintained records of admission, discharge and transfer of patients.
  • Provided support to nursing staff in processing admissions paperwork.
  • Obtained signatures on consent forms, financial agreements, and other documents required for admission.
  • Explained hospital policies and procedures to patients.
  • Performed data entry into electronic health record systems.
  • Answered telephone inquiries from potential patients seeking information about services offered by the facility.

EVS Housekeeper

St Lukes Cornwall
NEWBURGH, NY
07.2021 - 09.2022
  • Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
  • Sanitized patient rooms after discharge using appropriate chemicals and supplies.
  • Stocked linen closets with fresh linens on a daily basis.
  • Responded promptly to requests from guests or staff for extra cleaning services in guest rooms or public areas.
  • Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.

Phone Repair Technician

Asurion
Newburgh, NY
08.2014 - 07.2020
  • Diagnosed and repaired hardware issues on various types of mobile phones, tablets, and other electronic devices.
  • Assessed customer needs in order to provide appropriate solutions for phone repairs.
  • Troubleshot software and hardware problems on a variety of mobile devices.
  • Maintained accurate records of all repair work completed.
  • Provided technical advice to customers regarding device maintenance and usage.
  • Performed system updates and installed new software applications as needed.
  • Replaced defective components such as batteries, screens, cameras, speakers.
  • Repaired damaged housings or replaced them with new ones as necessary.

IT Technician

Geek Squad - Best Buy
Poughkeepsie, NY
02.2011 - 06.2014
  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Provided technical support to users via telephone or remote access.
  • Monitored system performance and implemented preventive maintenance procedures.
  • Performed daily backups using Symantec Backup Exec and other backup solutions.
  • Implemented security measures such as firewall configuration and virus protection software installation and updates.
  • Resolved hardware issues including replacing parts as necessary.
  • Deployed operating systems.
  • Provided recommendations on hardware purchases based on customer requirements.

Education

Bachelor of Science - Computer Science

Marist College
Poughkeepsie, NY
08-2011

Skills

  • Patient confidentiality
  • Patient registration
  • HIPAA compliance
  • Insurance verification
  • Eligibility determination
  • Payment collection

Timeline

Patient Admitting Representative

St Lukes Cornwall
09.2022 - Current

EVS Housekeeper

St Lukes Cornwall
07.2021 - 09.2022

Phone Repair Technician

Asurion
08.2014 - 07.2020

IT Technician

Geek Squad - Best Buy
02.2011 - 06.2014

Bachelor of Science - Computer Science

Marist College

Similar Profiles

CREATE PROFILE
Willie Newkirk