Myraiha Chavez
Laveen,AZ
Summary
Proficient Patient Admitting Representative with strong skills in patient education, compliance adherence, and effective communication. Demonstrated ability to enhance admission workflows and maintain accurate patient records, contributing to improved operational efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Patient Admitting Representative
Banner Estrella Hospital
Phoenix, Arizona
07.2025 - Current
- Educated patients about hospital services and procedures during intake.
- Maintained accurate records of patient admissions and discharges.
- Collaborated with healthcare teams to streamline admission processes efficiently.
- Registered patient information into electronic health record system.
- Obtained signatures on consent forms, financial agreements, and other documents required for admission.
- Explained hospital policies and procedures to patients.
- Answered telephone inquiries from potential patients seeking information about services offered by the facility.
- Monitored daily census reports to ensure accurate tracking of patient status changes.
Medical Scheduler
The Core Institute
Phoenix, Arizona
09.2021 - 07.2024
- Scheduled patient appointments efficiently using electronic health record systems.
- Coordinated communication between patients and medical staff for seamless operations.
- Processed incoming referrals for new patients, verifying insurance information and scheduling appointments accordingly.
- Verified insurance information to ensure accurate billing processes.
- Ensured compliance with healthcare regulations during appointment coordination.
- Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
Customer Service Representative
Planet Fitness
Phoenix, Arizona
03.2017 - 01.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Processed membership applications and payments efficiently and accurately.
- Collaborated with team members to ensure a welcoming environment for all guests.
- Scheduled appointments for personal training sessions in coordination with trainers.
Education
Associate of Science - Health Sciences
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ05-2019
High School Diploma -
Betty H Fairfax
Phoenix 05-2017
Associate of Science - Magnetic Resonance Imaging
Gurnick Academy of Medical Arts
San Mateo, CA07-2026
Skills
- Medical terminology
- HIPAA compliance
- Compliance adherence
- Patient confidentiality
- Multitasking capacity
- Communication skills
- Interpersonal communication
Certification
- BLS CPR
Timeline
Patient Admitting Representative
Banner Estrella Hospital
07.2025 - Current
Medical Scheduler
The Core Institute
09.2021 - 07.2024
Customer Service Representative
Planet Fitness
03.2017 - 01.2019
Associate of Science - Health Sciences
Maricopa Community Colleges, South Mountain Community College
High School Diploma -
Betty H Fairfax
Associate of Science - Magnetic Resonance Imaging
Gurnick Academy of Medical Arts