Willie Patterson
1772 Bon Sejour St.,LA
Summary
Dynamic Dining Room Captain at Commanders Palace, recognized for exceptional leadership and fine dining expertise. Proven ability to enhance guest experiences through meticulous table settings and expert wine pairings. Skilled in team management and complaint resolution, ensuring a seamless dining experience that consistently exceeds expectations.
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
37
37
years of professional experience
Work History
Operator
Nucor Steel Louisiana
Convent,La.
08.2015 - Current
- Operated heavy machinery to ensure efficient production flow and meet safety standards.
- Monitored equipment performance, identifying issues to minimize downtime and enhance productivity.
- Conducted routine inspections and maintenance on machinery to ensure optimal operation.
- Implemented process improvements that reduced waste and enhanced material usage effectiveness.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Worked outside in all weather conditions.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Increased overall product quality through meticulous attention to detail during operation processes.
Heavy Equipment Operator
United Bulk Terminals
08.2010 - 08.2015
- Operated various heavy machinery, ensuring adherence to safety protocols and operational guidelines.
- Conducted routine inspections and maintenance on equipment to enhance reliability and performance.
- Collaborated with team members to optimize workflow and improve productivity in terminal operations.
- Assisted in loading and unloading bulk materials, maintaining accurate inventory records during processes.
- Monitored equipment performance metrics, identifying areas for improvement to reduce downtime.
- Led safety meetings focused on best practices and incident prevention strategies within work environment.
- Operated range of heavy equipment on regular basis with advanced skill.
Dinning Room Captain
Commanders Palace
07.1989 - 05.2012
- Led dining room operations to ensure exceptional guest experiences and satisfaction.
- Trained and mentored staff on service standards and menu knowledge.
- Collaborated with kitchen team to maintain effective communication during service.
- Monitored dining area for cleanliness, organization, and overall atmosphere.
- Resolved guest concerns promptly to enhance customer loyalty and retention.
Education
High School Diploma -
Booker T Washington High School
New Orleans, LA05.1982
Skills
- Exceptional leadership
- Strong organization
- Team management
- Reservation handling
- Fine dining experience
- Table setting proficiency
- Food safety expertise
- Wine pairing
- Complaint handling
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Valid Driver's license
- Safety compliance
- Heavy lifting
- Production work
Timeline
Operator
Nucor Steel Louisiana
08.2015 - Current
Heavy Equipment Operator
United Bulk Terminals
08.2010 - 08.2015
Dinning Room Captain
Commanders Palace
07.1989 - 05.2012
High School Diploma -
Booker T Washington High School