I enjoy Bike riding, watching movies, writing songs, writing poetry, taking walks with my wife, analyzing new technologies, watching stock investments, creating crypto, and helping start-up businesses
Willie Robinson
Customer Service Representative
Florence,SC
Summary
I Developed strong communication and problem-solving abilities in fast-paced service environment. A Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new fields where these skills can be leveraged to enhance team performance and customer satisfaction.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in a Customer Service Representative role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Meat and Seafood Clerk
KJ's Market
08.2021 - 05.2024
- Unloaded trucks on truck Days, (Tuesday, Thursday, & Saturday)
- Organized Seafood and Meat products in Seafood cooler/Meat Cooler
- Marked the Inventory with their delivery dates
- Stocked the Seafood display cases, checked for expiration dates, rotated products to the front of display close to expiration date, marked down product for quick sale, and accounted for damaged or out-of-date items for discard
- Helped the Meat Department wrap the daily cut meat products to go in display case, arranged/rearranged product in the display cases, checked for out-of-date products, rotated products, as well, helped mark down meat products, and help discard product that went past the 'quick sale' date
- Organized Deli Meat products in their display cases, checked for products out of date, rotated product to front of display, marked down product close to expiration dates, according to Deli Meat store, or product contract protocol
- Maintained clean displays of 'All' products
- Cleaned the Seafood Market/Meat Market at night
- Made sure that I engaged the customer to build clientele, and increase sales volume.
- That's just some of the task that used to perform, there are many more
Education
1 Year of College - Computer Programming
Trident Technical College
Charleston, SC01.1995
Skills
- Restaurant Management
- Food Production
- Kitchen Experience
- Meat Cutting
- Cleaning Experience
- Inventory Control
- Food Preparation
- Retail Sales
- Food Handling
- Food Safety
- Meal Preparation
- Shipping & Receiving
- Home Care
- Experience with software tools and systems
- Packaging
- Pallet Jack
- Client relations
- Effective communication
- Analytical reasoning
- Efficient data management
- Relationship management
- Conflict resolution
- Data entry
Accomplishments
I 've twice been awarded The "Local Legends" title for Products display and excellent Customer Service, while working @ KJ's Market.
Certification
Electric Pallet Jack Certification, 04/01/24, 04/01/25, The Electric Pallet jack assist in moving heavy pallets conveniently from their delivery trucks, into product storage spaces, counters, and display cases with ease. I was certified at KJ's market on Ebeneezer.
Professional Summary
Organization, Courtesy to the Customer, 12 years experience in Seafood handling, Attention to detail, Cleanliness of service areas, Marketing product, Utilizing the skills of my Co-workers, US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsPersonal development programsCareer advancementWork from home optionPaid time off401k matchInterests
Timeline
Meat and Seafood Clerk
KJ's Market
08.2021 - 05.2024
1 Year of College - Computer Programming
Trident Technical College
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