Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Willie Taylor

Chicago,IL

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Security Officer

Rush Medical Center
11.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Write detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Security

Hartgrove Behavioral Health System
01.2024 - 08.2024
  • Enhanced security measures by conducting regular risk assessments and implementing appropriate security protocols.
  • Coordinated with external security vendors to ensure the proper functioning of electronic security systems, including CCTV cameras and alarm systems.
  • Enhanced employee security awareness with comprehensive training programs.
  • Aided in the development of enhanced security protocols for base access control points, streamlining the entry process while upholding high security standards.
  • Collaborated with fellow security officers to develop comprehensive security plans for special events held at transit facilities.

Security Supervisor

Northwestern Memorial Hospital
03.2020 - 11.2022
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.

DSP (Direct Support Personnel)

Aurora Home Care
09.2016 - 10.2022
  • Enhanced client satisfaction by providing personalized care and support tailored to individual needs.
  • Managed complex behaviors effectively using de-escalation techniques and positive reinforcement strategies.
  • Ensured consistent communication with family members, keeping them informed about their loved ones'' well-being and progress.
  • Coordinated transportation services for clients'' appointments, errands, or recreational outings safely and efficiently.
  • Collaborated closely with fellow caregivers in order maintain consistency among the shifts ensuring optimal support.

Security Officer

Cps (Chicago Public Schools)
08.2012 - 06.2014
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Officer (Supervisor)

Cequr Security
08.2007 - 07.2012
  • Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
  • Developed detailed incident reports, providing comprehensive information for management review and decision making.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Education

Malcolm X College
Chicago, IL
12.2000

High School Diploma -

Richard T. Crane
Chicago, IL
06.1995

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Superior customer service
  • Emergency Response
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking
  • Patrol operations
  • Access Control
  • Weapons training

Accomplishments

  • Baron/ASP/and Handcuff Procedure for Arrest and Detention
  • 40 Training with Revolver and Semi-Automatic
  • F.O.I.D Card
  • P.E.R.C Card
  • First Aid and CPR Certified
  • CPI Certified

Certification

  • Crisis Prevention Intervention (CPI) Certification - Crisis Prevention Institute.
  • Baton Permit - Various State Police or Bureau of Security and Investigative Services.
  • Firearms Training Certification - Various State Agencies or Private Institutions.
  • Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
  • First Aid, CPR, and AED Instructor Certification - American Red Cross.
  • [State] Driver's License

Timeline

Security

Hartgrove Behavioral Health System
01.2024 - 08.2024

Security Officer

Rush Medical Center
11.2022 - Current

Security Supervisor

Northwestern Memorial Hospital
03.2020 - 11.2022

DSP (Direct Support Personnel)

Aurora Home Care
09.2016 - 10.2022

Security Officer

Cps (Chicago Public Schools)
08.2012 - 06.2014

Security Officer (Supervisor)

Cequr Security
08.2007 - 07.2012

High School Diploma -

Richard T. Crane

Malcolm X College

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