Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Willie Wright

Jacksonville,FLORIDA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Independent Adjuster-Marine Desk

Pilot Catastrophe Services
Mobile , AL
10.2024 - 12.2024
  • Reviewed property damage estimates for accuracy and completeness.
  • Drafted correspondence related to claim investigations and settlements.
  • Maintained detailed records of all claim activities in a timely manner.
  • Established reserves for each claim based on analysis of the facts and applicable law.
  • Demonstrated excellent communication skills when interacting with customers.

Independent Property Claims Adjuster

Pilot Catastrophe Services
Chicago, IL
03.2023 - 08.2023
  • Analyzed photographs, diagrams, and other documents related to claim investigation.
  • Documented all findings from inspections and investigations into reports that are easily understood by others within the organization.
  • Calculated estimates of repair costs for damaged property based on industry standards.
  • Interacted with clients in a professional manner while gathering necessary information regarding the claim.
  • Conducted on-site visits to inspect damaged properties for accuracy in assessing damages or losses.

Independent Adjuster-Auto

Alacrity Solutions
Richardson, TX
06.2022 - 02.2023
  • Ensured that all client communication is handled professionally according to established procedures.
  • Assisted clients in understanding their rights under their policy terms and conditions.
  • Interpreted complex policy language and applied it to individual claims circumstances.
  • Reviewed insurance policies, endorsements and riders to determine coverage for claims.
  • Coordinated timely handling and resolution of customers' claims.

Property Claims Adjuster-Desk

Pilot Catastrophe Services
Richardson, TX
01.2022 - 05.2022
  • Communicated with customers via phone or email to update them on their claims status or answer questions they may have had.
  • Assessed the value of damaged items based on market trends and depreciation factors.
  • Analyzed claim data such as photographs, diagrams, witness statements, and police reports.
  • Reviewed contracts related to insured properties for language related to coverage limits.
  • Documented all activities related to a claim such as conversations with claimants or insurance representatives.

Education

Acclaimed Claims Adjuster

Florida State College Jacksonville
Jacksonville, FL
01-2021

Skills

  • Claim investigation and damage assessment
  • Policy interpretation and coverage analysis
  • Documentation management
  • Customer relationship management

Certification

State Farm Property and Estimatics

State Farm auto

Rope & Harness

Calafornia Fair Claims

Timeline

Independent Adjuster-Marine Desk

Pilot Catastrophe Services
10.2024 - 12.2024

Independent Property Claims Adjuster

Pilot Catastrophe Services
03.2023 - 08.2023

Independent Adjuster-Auto

Alacrity Solutions
06.2022 - 02.2023

Property Claims Adjuster-Desk

Pilot Catastrophe Services
01.2022 - 05.2022

Acclaimed Claims Adjuster

Florida State College Jacksonville
Willie Wright
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