Willie Mae Perkins
Encompass Health Rehabilitation Hospital
Byhalia,MS
1
Certification
20
years of professional experience
Administrative Supervisor with extensive experience in healthcare administration, supporting hospital leadership across various functions including HIMS, admissions, and patient services. Skilled in executive support, regulatory compliance, and office operations, driving collaboration and operational efficiency. Expertise in optimizing workflows and streamlining processes to enhance overall productivity.
Work History
Administrative Supervisor / HIMS / Admission Clerk
8 Years 5 Months- Coordinated administrative activities for Hospital CEO and senior team members, ensuring efficient operations.
- Planned and coordinated hospital events and meetings.
- Facilitated routine staff and leadership meetings and assisted with hiring, promotion, and termination according to policy.
- Maintained and updated record-keeping and filing systems in compliance with regulations and certification requirements, enhancing data accessibility.
- Contributed to meetings by sharing insights and collaborating on solutions.; prepared and distributed minutes; opened, sorted, reviewed, and distributed mail. Maintained appropriate office supply levels, kept work areas stocked, and completed special projects related to the Supervisor’s responsibilities and functional area.
- Attended meetings; prepared and distributed minutes; opened, sorted, reviewed, and distributed mail. Maintained appropriate office supply levels, kept work areas stocked, and completed special projects related to the Supervisor’s responsibilities and functional area.
- Organized staff and leadership meetings and supported hiring, promotion, and termination processes in accordance with policy.
- Engaged in operations within a healthcare facility dedicated to rehabilitation services.
Office Manager
9 Years 9 Months- Managed daily office operations, ensuring accurate scheduling, filing, and communication across transportation workflows.
- Coordinated payroll, invoicing, and accounts payable tasks with strong attention to accuracy and deadlines.
- Oversaw dispatch support, driver documentation, and trip records to maintain smooth service coordination.
- Implemented office procedures that improved organization, consistency, and record retrieval.
- Maintained compliance files, permits, and transportation records to support audit readiness.
- Supervised administrative staff, assigning priorities and resolving workflow issues efficiently.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
B.A. - Bachelor of Liberal Studies
Skills
Healthcare administration
Administrative Supervision
Executive and Leadership Support
Healthcare Compliance
Policy analysis
EMR—Healthcare Software System
HRIS
Talent Acquisition
Workforce Management
Patient Management
Healthcare Scheduling
Records management
Records Oversight
Compliance monitoring
Information management
Team coordination
Team collaboration
Cross-functional teamwork
Travel coordination
Microsoft Office Suite
Adobe Acrobat
Workflow planning
Documentation control
Employee Relations
Employee training
Coaching skills
Decision-making
Problem-solving
Employee training
Decision-making
Problem-solving
Affiliations
- Diversity Inclusion Committee
- Patient Experience Committee
- CPR—Comfort, Professionalism & Respect Trainer
Certification
- Patient Service Representative Certificate of Achievement
- CPR Champion Trainer
- Medical Terminology Course
- HIPAA Training
- Patient Services Webinars
Timeline
Administrative Supervisor / HIMS / Admission Clerk
Encompass Health Rehabilitation Hospital
05.2018 - CurrentRead More
Office Manager
P & M Transportation
08.2006 - 05.2016Read More
University of Memphis
B.A. from Bachelor of Liberal Studies
Read More