Willie Mae Thompson
Memphis,TN
Summary
HRIS professional equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm
Overview
36
36
years of professional experience
1
1
Certification
Work History
HRIS Program Spec
Federal Express Corporation
01.2021 - Current
- Responsible for processing, reviewing, and auditing I-9 and E-Verify forms and documents, and ensuring compliance with United States Citizenship and Immigration Services
- Escalate critical unemployment compensation requests to upper management for timely response to control unemployment cost and support compliance
- Liaison to Equifax to respond to Verification of Employment requests
HRIS Systems Agent
Federal Express Corporation
01.2001 - 01.2021
- Complete Driver History requests to verify employment for internal applicants
- Scanning, indexing regulatory and Safety DOT paperwork into the Back Office Imaging repository
- Lead for Back Office Imaging quality improvements with IT and Safety
- Provides user support and system administration
- I-9 processor
System Coordinator/Orion
Federal Express Corporation
01.1998 - 01.2001
- Managed the efficient operation of the computer-based ORION image processing system
- Communicated with scanner operators about system features and enhancements
- Liaison with System developers to enhance and maintain the ORION System
- Provided user support and system administration
Personnel Agent IV/Personnel Agent V
Federal Express Corporation
01.1990 - 01.1998
Distributions Agent III
Federal Express Corporation
01.1989 - 01.1990
Education
Computer Information Technology, Sys Admin and Mgmt
Southwest Tennessee Community College
01.2021
Skills
- Effective communication
- Planning/Time management
- Problem solving
- Critical thinking
- Ability to work under pressure
- MS Office Suite
Certification
- 2018 IT Fundamentals Certification (Tech901)
- 2006 CompTIA A+ Certification
- 2006 Microsoft Certificate of Excellence
Training
- Computer Applications
- Introduction to Programming and Logic
- Beginning HTML & CSS, Programming I
- Java Programming1
- CCNA1
- UNIX/LINUX Operating System
- System Analysis and Design
- Database Concepts
- Microsoft Desktop Operating System
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HRIS Program Spec
Federal Express Corporation
01.2021 - Current
HRIS Systems Agent
Federal Express Corporation
01.2001 - 01.2021
System Coordinator/Orion
Federal Express Corporation
01.1998 - 01.2001
Personnel Agent IV/Personnel Agent V
Federal Express Corporation
01.1990 - 01.1998
Distributions Agent III
Federal Express Corporation
01.1989 - 01.1990
Computer Information Technology, Sys Admin and Mgmt
Southwest Tennessee Community College
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