Willie Petaia
Janesville,WI
Summary
Dynamic culinary professional with a strong background in food preparation and customer service, honed at Hy-Vee. Expert in maintaining high sanitation standards and efficient multitasking during peak hours. Proven ability to enhance customer satisfaction through quality meal presentation and effective teamwork, ensuring compliance with food safety regulations.
Overview
7
7
years of professional experience
Work History
Cook
Hy-Vee
Janesville, WI
09.2023 - 05.2025
- Prepared and cooked diverse menu items in accordance with food safety standards.
- Collaborated with team members to ensure timely meal service during peak hours.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management by tracking stock levels and ordering supplies as needed.
- Trained new staff on kitchen procedures, equipment use, and sanitation practices.
- Monitored food temperatures to ensure compliance with health regulations and safety protocols.
- Followed standardized recipes to achieve consistent flavor profiles and presentation quality.
- Organized food prep areas to enhance workflow efficiency during busy periods.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook
Cracker Barrell
Janesville, WI
10.2023 - 01.2025
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Sales Associate
Frito Lay
Madison, WI
06.2018 - 10.2023
- Led sales initiatives to increase product visibility and market share in assigned territory.
- Trained and mentored new sales associates on effective customer engagement techniques.
- Developed strong relationships with key clients to enhance customer loyalty and retention.
- Analyzed sales data to identify trends and recommend product placements for optimal performance.
- Implemented training programs focused on improving team performance and sales strategies.
- Resolved customer inquiries and complaints promptly, ensuring a positive shopping experience.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree -
Wilson Woodruff High
Long Beach, WASkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Strong attention to safe food handling procedures
- Frying
- Sanitation
- Supply restocking
- Surface cleaning
- Hospitality and service industry background
- Grilling
- Food waste reduction
- Portion control
- Hospitality service expertise
- Ingredients measuring
Timeline
Cook
Cracker Barrell
10.2023 - 01.2025
Cook
Hy-Vee
09.2023 - 05.2025
Sales Associate
Frito Lay
06.2018 - 10.2023
No Degree -
Wilson Woodruff High