Willis Bolden Jr.
The Overlook at Chickasaw Points
Anderson,SC
16
years of professional experience
Dynamic culinary professional with extensive experience at Southern Weaving Food Hall, excelling in menu development and training management. Proven track record in enhancing food safety and quality control, while fostering a collaborative team environment. Skilled in inventory control and committed to delivering exceptional dining experiences.
Work History
Lead Line Cook
3 Months- Supervised kitchen line, coordinated prep timing, and maintained consistent ticket flow during peak service
- Trained new cooks on station setup, knife safety, and recipe standards
- Prepared menu items accurately while maintaining portion control and quality consistency
- Monitored food temperatures, sanitation practices, and storage procedures to support compliance
Line Cook
1 Month- Prepared menu items according to recipe standards and kitchen ticket instructions.
- Maintained clean, organized prep stations during fast-paced service periods.
- Monitored food quality, portioning, and presentation before sending orders.
- Followed sanitation, food safety, and temperature control procedures consistently.
General Manager
10 Months- Directed daily food hall operations, ensuring consistent service standards across vendors and guest areas.
- Coordinated tenant relations, resolving operational issues and supporting smooth vendor communication.
- Managed staff scheduling, labor coverage, and shift priorities to maintain efficient workflow.
- Monitored financial performance, reviewing budgets, expenses, and revenue trends for operational control.
- Implemented service procedures that improved cleanliness, food safety, and guest experience.
- Trained supervisors and team members on policies, operations, and customer service expectations.
- Oversaw compliance with health, safety, and licensing requirements across facility operations.
- Evaluated process improvements to strengthen efficiency, consistency, and overall food hall performance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Assistant Manager
3 Years 2 Months- Supervised daily front-of-house and back-of-house operations to maintain smooth service flow.
- Trained new team members on service standards, procedures, and guest interaction expectations.
- Monitored inventory levels and coordinated supply ordering to prevent product shortages.
- Assisted with staff scheduling, shift coverage, and labor balance across busy service periods.
- Handled cash management, drawer reconciliation, and closing procedures with accuracy.
- Resolved guest concerns promptly to support service quality and repeat business.
- Enforced food safety and cleanliness standards throughout dining and prep areas.
- Coordinated opening and closing tasks to ensure consistent daily operational readiness.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Shift Leader
11 Years 10 Months- Supervised shift operations, assigning tasks and maintaining service flow across front and back of house.
- Coordinated team support during rush periods, resolving guest concerns and protecting service standards.
- Trained new employees on POS procedures, food safety, and daily restaurant routines.
- Reviewed food and beverage readiness, ensuring timely preparation and consistent presentation.
- Communicated with management and staff to prioritize staffing needs and shift coverage.
- Enforced sanitation and safety practices, keeping work areas organized and compliant.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
No Degree - Business Administration And Management
High School Diploma
Skills
Food safety knowledge
Grilling techniques
Food assembly
Menu planning
Food safety
Cooking techniques
Quality control
Menu development
Training management
Kitchen organization
Food preparation
Food presentation
Sanitation practices
Safe food handling
Inventory control
Timeline
Lead Line Cook
The Overlook at Chickasaw Points
07.2026 - CurrentRead More
Line Cook
JR Cash
07.2026 - 08.2026Read More
General Manager
Southern Weaving Food Hall
07.2025 - 05.2026Read More
Assistant Manager
Rigsby’s
05.2022 - 07.2025Read More
Shift Leader
Cracker Barrel Restaurant
08.2010 - 06.2022Read More
Greenville Tech
No Degree from Business Administration And Management
Read More
TL Hanna High School
High School Diploma
Read More