Willis Shook
West Bloomfield Township,Michigan
Summary
Results-driven Vice President with expertise in strategic planning, team collaboration, and operational efficiency. Proven ability to align project goals with business objectives, enhancing service delivery and stakeholder relationships.
Overview
22
22
years of professional experience
Work History
Vice President
Conco Services, LLC
Verona, PA
07.2022 - Current
- Developed strategic initiatives to enhance operational efficiency in service delivery.
- Managed cross-functional teams to align project goals with company objectives.
- Oversaw budgeting processes to ensure resource allocation met business needs.
- Facilitated communication between departments to streamline project execution.
- Analyzed market trends to inform decision-making and strategic planning efforts.
- Cultivated relationships with key stakeholders to support business growth initiatives.
- Led training sessions for staff on best practices and company policies.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Created effective communication strategies between management team members and employees at all levels of the organization.
National Sales Manager
Conco Services, LLC
Verona, Pennsylvania
06.2020 - 07.2022
- Developed national sales strategies to promote Conco Services' offerings.
- Led a team of sales representatives across diverse markets and regions.
- Analyzed market trends to identify new business opportunities and customer needs.
- Collaborated with marketing to design promotional materials and campaigns.
- Managed client relationships to foster long-term partnerships and satisfaction.
- Conducted training sessions for sales staff on product knowledge and techniques.
- Oversaw budget planning for national sales initiatives and resource allocation.
Regional Business Manager
Conco Services, LLC
Phoenix, Arizona
11.2012 - 06.2020
- Developed regional sales strategies to enhance market presence and customer engagement.
- Managed client relationships to ensure satisfaction and drive repeat business opportunities.
- Coordinated marketing initiatives to promote services within regional markets effectively.
- Created and monitored regional budgets, goals, objectives, and performance metrics.
- Maintained relationships with existing customers by providing exceptional customer service.
- Collaborated with cross-functional teams to align operational goals with business objectives.
- Reviewed customer feedback surveys to identify areas for improvement in product offerings or services.
- Facilitated communication between different departments within the organization regarding regional activities.
- Resolved issues related to sales orders, invoices and payments efficiently.
Operations Manager
Conco Services, LLC
Verona, Pennsylvania
06.2009 - 11.2012
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Managed team performance through regular training and development sessions.
- Coordinated logistics for client projects, ensuring timely resource allocation.
- Implemented process improvements to enhance operational efficiency across departments.
- Developed operational plans to optimize resource utilization and reduce waste.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Project Manager
Conco Services, LLC
Verona, Pennsylvania
01.2004 - 06.2009
- Led project planning sessions to define scope and objectives.
- Developed project schedules and allocated resources effectively.
- Implemented risk management strategies to mitigate potential issues.
- Monitored project progress and adjusted plans as necessary.
- Maintained project documentation to ensure compliance with standards.
- Built and established strong partnerships with teams, vendors and contractors.
Education
Bachelor of Science - Business Administration
West Virginia University
Morgantown, WV12-2025
Skills
- Strategic planning
- Team collaboration
- Effective communication
- Budgeting and forecasting
- Customer relationship management
- Market analysis
- Operational efficiency
- Financial management
Timeline
Vice President
Conco Services, LLC
07.2022 - Current
National Sales Manager
Conco Services, LLC
06.2020 - 07.2022
Regional Business Manager
Conco Services, LLC
11.2012 - 06.2020
Operations Manager
Conco Services, LLC
06.2009 - 11.2012
Project Manager
Conco Services, LLC
01.2004 - 06.2009
Bachelor of Science - Business Administration
West Virginia University