Willis Watson
Houston
Summary
Accomplished Executive Administrator with a proven track record at Comfort Keepers Home Care, adept in fostering cross-functional team relationships and managing complex travel logistics. Skilled in Viventium and Hubspot, demonstrating exceptional interpersonal skills and strategic business development. Achieved significant account growth and operational efficiency, embodying a forward-thinking approach to leadership and innovation.
Overview
10
10
years of professional experience
Work History
Executive Administrator
Comfort Keepers Home Care
07.2023 - Current
- Facilitated successful meetings by preparing agendas, distributing materials, tracking action items, and recording minutes.
- Managed complex travel itineraries for executives to ensure seamless transportation logistics during business trips.
- Fostered positive working relationships with cross-functional teams through excellent interpersonal skills and clear communication.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Account Executive Weekend Rep( Contract)
Doctors Choice Home Health
11.2023 - 05.2024
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Business Development Manager
Home Matters Caregiving
07.2022 - 07.2023
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Generated new business with marketing initiatives and strategic plans.
Home Health Liaison
Able Minds
02.2019 - 07.2022
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Facilitated ongoing professional development opportunities for staff members to encourage continuous growth and learning within the field of personal care management.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
CEO
Devine Existence Assisted Living
11.2017 - 02.2019
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
HR Recruiter
Christus Health
06.2015 - 02.2019
- Negotiated favorable payment terms with insurance carriers, resulting in improved reimbursement rates for the practice.
- Collaborated with healthcare providers to obtain necessary documentation for accurate billing of services rendered.
- Promoted accuracy in coding practices, staying current on ICD-10 changes and industry updates related to medical billing requirements.
- Assisted in training new staff members on medical billing procedures and software systems, contributing to a cohesive team environment.
Education
High School Diploma -
Lamar High School
Arlington, Tx06-2015
Skills
- Viventium
- Hubspot
- Information confidentiality
- Employee Relations
Timeline
Account Executive Weekend Rep( Contract)
Doctors Choice Home Health
11.2023 - 05.2024
Executive Administrator
Comfort Keepers Home Care
07.2023 - Current
Business Development Manager
Home Matters Caregiving
07.2022 - 07.2023
Home Health Liaison
Able Minds
02.2019 - 07.2022
CEO
Devine Existence Assisted Living
11.2017 - 02.2019
HR Recruiter
Christus Health
06.2015 - 02.2019
High School Diploma -
Lamar High School
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