Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Willow Alls

Pickerington,OH

Summary

Retail associate and crew trainer with 4 years of experience in customer service and leadership. Excels in communication, team building, and conflict resolution, with a strong background in retail and food service environments. Currently pursuing a degree in Psychology and actively engaged in collegiate volleyball, demonstrating a commitment to personal growth and teamwork.

Overview

4
4
years of professional experience

Work History

Retail Associate

Marshalls
Reynoldsburg, OH
12.2023 - 08.2024
  • Maintained store cleanliness, enhancing customer satisfaction and operational efficiency.
  • Executed daily tasks, supporting team goals and improving store operations.
  • Ensured garment presentation met standards, boosting product visibility.
  • Operated register during peak times, facilitating smooth transactions and customer service.
  • Trained new employees, ensuring seamless task completion and team integration.
  • Streamlined inventory management processes, reducing stockouts and improving product availability for customers, leading to increased sales.
  • Implemented creative visual merchandising strategies, enhancing product displays and driving customer engagement in high-traffic store areas.

Crew Trainer

McDonald's
Canal Winchester, OH
07.2020 - 07.2023
  • Guided new staff in task proficiency, earning recognition for effective training methods.
  • Enhanced team skills through comprehensive training, acknowledged for reliability.
  • Developed employee capabilities, consistently recognized for training excellence.
  • Streamlined onboarding processes, reducing training time and improving new employee integration, resulting in enhanced operational productivity.
  • Cultivated a cohesive team atmosphere by mentoring colleagues, sharing best practices, and promoting open communication among staff members.

Education

BBA - Psychology

Benedict College
Columbia, SC
05-2027

Skills

  • Customer engagement
  • Hospitality and accommodation
  • Cash register operation
  • Sales proficiency
  • Store maintenance
  • Merchandise display
  • Shelf recovery
  • Cash handling accuracy
  • Reliability

Languages

English
Native/ Bilingual
Spanish
Limited

Affiliations

  • Volunteer at local elementary school
  • volunteer at salvation army

Timeline

Retail Associate

Marshalls
12.2023 - 08.2024

Crew Trainer

McDonald's
07.2020 - 07.2023

BBA - Psychology

Benedict College

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Willow Alls