Summary
Overview
Work History
Skills
Timeline
Generic

Willow Black

Runner/Back Waiter
New Orleans,LA

Summary

I am a flexible and efficient employee with exceptional experience and attitude. I am attentive to not only guests but my coworkers as well. I am highly capable when working with a team though I am hardworking and competent on my own when it's expected. I'm an earnest, diligent person dedicated to building a productive environment and strong relationships.

Overview

8
8
years of professional experience

Work History

Runner and Host

Bistro Coquette
08.2024 - 07.2026

Runner Duties Performed

-Bussed Tables

-Supported staff in any way possible

-Polished silverware, glassware and plates

-Set up and broke down station every night

-Ran food and drinks

-Took small orders if needed

-Prepared and served to-go orders

-Cut and prepared bread

-Assisted with the preparation of Hors D'oeuvres, small plates and garnishes

Host Duties Performed

-Greeted guests and lead them to their intended seats

-Organized floorplan and balanced out turns

-Cleaned and prepped windows, rugs and furniture before service

-Directed inquiries and issues to management as needed

-Reset tables as needed

-Confirmed all reservations and large parties

-Supported servers when time allowed

-Restocked and refreshed restrooms before service

Runner, Host and Server

Gris Gris Restaurant
11.2022 - 05.2024

Runner Duties Performed

-Cleared and reset tables

-Swept and mopped the floors every morning

-Ran drinks and food

-Assisted with large party set up and break down

-Back-waited when time allowed and when needed

-Cleaned restrooms and trash cans

-Cleared linen bags and trash bags

-Carried large food trays upstairs

-Carried full buss tubs downstairs

Server Duties Performed

-Set up and cleaned station including drink machines and coffee pots

-Cleaned rugs and organized furniture before service

-Expedient and up to date knowledge of menu items and drinks for guest satisfaction

-Maintained an amiable attitude when faced with issues expressed by guests

Host Duties Performed

-Took calls and reservations

-Organized floorplan and server sections

-Supported team and helped when needed

-Managed the quality of outside tables and reported back to the server

Host

Mondo Restaurant
05.2018 - 08.2019

-Greeted and seated guests

-Managed the floorplan and reservations

-Handled heavy traffic during busy hours

-Assisted in organizing physical files and papers

Skills

  • Great team support
  • Attentive to guests needs
  • Quick decision making
  • Efficient and receptive under pressure

Timeline

Runner and Host

Bistro Coquette
08.2024 - 07.2026

Runner, Host and Server

Gris Gris Restaurant
11.2022 - 05.2024

Host

Mondo Restaurant
05.2018 - 08.2019
Willow BlackRunner/Back Waiter