OMAR LOPEZ
Fontana,CA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
5
5
years of professional experience
Work History
Host/Food Runner
BJ's Restaurant & Brewhouse
03.2023 - 10.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained speed of service for food orders while minimizing errors and complaints.
Digital Marketing Specialist
Celeste L.A. Beauty
02.2019 - 08.2022
- Implemented new strategies to improve click-through rates and conversion.
- Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
- Created social media content with innovative brand messaging to support new product launches.
- Planning and executing all Web, SEO, marketing database, email, social media, and display advertising campaigns.
Education
High School Diploma -
Bloomington High School
Bloomington, CASkills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Great Communication
- Bilingual (English & Spanish)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host/Food Runner
BJ's Restaurant & Brewhouse
03.2023 - 10.2023
Digital Marketing Specialist
Celeste L.A. Beauty
02.2019 - 08.2022
High School Diploma -
Bloomington High School
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