High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
5
5
years of professional experience
Work History
Host/Food Runner
BJ's Restaurant & Brewhouse
03.2023 - 10.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.
Maintained speed of service for food orders while minimizing errors and complaints.
Digital Marketing Specialist
Celeste L.A. Beauty
02.2019 - 08.2022
Implemented new strategies to improve click-through rates and conversion.
Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
Strengthened online presence by creating engaging social media content and managing multiple platforms.
Created social media content with innovative brand messaging to support new product launches.
Planning and executing all Web, SEO, marketing database, email, social media, and display advertising campaigns.
Education
High School Diploma -
Bloomington High School
Bloomington, CA
Skills
Customer Service
Team Collaboration
Multitasking proficiency
Effective Time Management
Great Communication
Bilingual (English & Spanish)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host/Food Runner
BJ's Restaurant & Brewhouse
03.2023 - 10.2023
Digital Marketing Specialist
Celeste L.A. Beauty
02.2019 - 08.2022
High School Diploma -
Bloomington High School
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