Willow Louden
Cosby,TN
Summary
Proactive and detail-oriented professional with a versatile background in customer service and inventory management. Recognized for strong organizational skills and the ability to optimize product availability, ensuring exceptional customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Esther's Family Restaurant
Fredericksburg, PA
11.2025 - 03.2026
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Assisted with menu recommendations and answered questions about food and beverages.
- Maintained cleanliness and organization of dining area and service stations.
Assistant Parts Manager
Frederick Chevrolet
Lebanon, PA
05.2022 - 02.2025
- Managed inventory levels and ensured accurate stock counts for efficient parts operations.
- Assisted in training new staff on parts systems and customer service protocols.
- Coordinated with suppliers to streamline orders and maintain timely deliveries of automotive parts.
- Analyzed sales trends to optimize product availability and enhance customer satisfaction.
- Maintained organized parts area, ensuring easy access and retrieval of inventory.
- Processed all core returns as needed back to GM.
- Processed daily parts orders.
- Handled all online customer orders as well as wholesale clients parts orders on OEC.
Education
High School Diploma -
Commonwealth of PA Homeschool
Lebanon, PASkills
- Customer service
- Strong multitasking
- Team collaboration
- Attention to detail
- Memory retention
- Inventory management
Certification
I was Hazmat and Hazmat handling certified.
Timeline
Waitress
Esther's Family Restaurant
11.2025 - 03.2026
Assistant Parts Manager
Frederick Chevrolet
05.2022 - 02.2025
High School Diploma -
Commonwealth of PA Homeschool