Willow Lehnhausen
Fort Collins,CO
Summary
Detail-oriented and organized professional with experience in customer service, office coordination, and technical support. Skilled at managing schedules, maintaining organized workspaces, and providing exceptional support to teams. Proficient in MS Office applications, with strong communication, multitasking, and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Housekeeper
Merry Maids
01.2024
- Maintained the cleanliness and organization of office and residential spaces
- Restocked supplies, handled special requests, and ensured client satisfaction
- Managed daily tasks efficiently, ensuring timely completion
Cook
Scrumpy’s Hard Cider & Pub
01.2022 - 01.2024
- Coordinated kitchen operations by managing supplies, ensuring food quality, and handling peak service times efficiently
- Maintained cleanliness and organization in workspaces, contributing to smooth operations
- Partnered with team members to ensure timely service and excellent customer experiences
Technical Support & Billing Representative
Comcast
01.2017 - 04.2022
- Provided front-line customer service, resolving technical issues and managing account details
- Assisted with creating user accounts, troubleshooting operating systems, and installing applications
- De-escalated challenging customer interactions with professionalism and empathy
Web Assistant/Data Entry
Jax’s Outdoor Gear
01.2013 - 01.2017
- Managed website content by uploading and verifying product images and descriptions
- Processed online orders and handled customer inquiries via email and phone
- Supported administrative tasks such as shipping, returns processing, and supply organization
Education
Diploma - undefined
Poudre High School
Fort CollinsAssociate Of Arts - Graphic And Digital Design
Front Range Community College
Fort Collins, CO04.2018
Skills
- Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint), data entry
- Addressing and resolving technical issues, handling customer inquiries
- Administrative Duties, communicating closely with peers, coordinating team meetings, sending important emails, calculating payroll
Timeline
Housekeeper
Merry Maids
01.2024
Cook
Scrumpy’s Hard Cider & Pub
01.2022 - 01.2024
Technical Support & Billing Representative
Comcast
01.2017 - 04.2022
Web Assistant/Data Entry
Jax’s Outdoor Gear
01.2013 - 01.2017
Diploma - undefined
Poudre High School
Associate Of Arts - Graphic And Digital Design
Front Range Community College
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