Will Sinzheimer
Chicago,IL
Summary
Developed skills in customer service and technical support within fast-paced automotive environment. Skilled in diagnosing issues, providing accurate information, and ensuring customer satisfaction. Seeking to transition into new field where these transferable skills can drive success and foster growth.
Overview
3
3
years of professional experience
Work History
Service Advisor
Gerald Subaru Of Naperville
Naperville, IL
10.2025 - Current
- Assisted customers in diagnosing vehicle issues and recommending appropriate service solutions.
- Coordinated service appointments, ensuring optimal scheduling and customer satisfaction.
- Communicated effectively with technicians to relay customer concerns and service requirements.
- Managed follow-up communications with customers post-service to ensure satisfaction and address any concerns.
- Enhanced customer experience through detailed explanations of repairs, services, and maintenance plans.
- Utilized dealership management software for tracking service history and managing inventory efficiently.
Server
BG Hospitality
Naperville, IL
03.2025 - Current
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
- Recommended menu items based on guest preferences, contributing to increased sales opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Solar Sales Representative
Meraki
Pensacola, FL
05.2024 - 10.2024
- Collaborated with team members to achieve store sales goals and improve customer experience.
- Conducted comprehensive solar energy assessments for residential customers.
- Educated clients on solar technology benefits and financing options.
- Developed tailored proposals based on customer energy needs and preferences.
Server
Slatebridge Restaurant Group
Naperville, IL
05.2023 - 05.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Assisted in training new servers on menu knowledge and service protocols.
- Processed payments accurately and efficiently, ensuring smooth transactions for guests.
Education
High School Diploma -
Metea Valley High School
Aurora ILSkills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Price quoting
- Goal-oriented mindset
- Performance goals
- Quality inspection
Timeline
Service Advisor
Gerald Subaru Of Naperville
10.2025 - Current
Server
BG Hospitality
03.2025 - Current
Solar Sales Representative
Meraki
05.2024 - 10.2024
Server
Slatebridge Restaurant Group
05.2023 - 05.2024
High School Diploma -
Metea Valley High School