Willy Sylla
Bronx,United States
Summary
A highly skilled professional with expertise in online payment handling and fuel efficiency maximisation. Demonstrates a positive demeanour and excels in multi-lingual communication, ensuring exceptional customer service. Proficient in mobile app usage and committed to customer privacy, with a strong understanding of transportation law and safety consciousness. Adept at adaptive driving styles, accident handling, and traffic pattern knowledge, with a keen awareness of surroundings and road sign understanding. Career goals include further enhancing skills in efficient fuel usage and contributing to innovative transportation solutions.
Seasoned professional in customer service and driving, keenly focused on safety and punctuality. Promise to enhance company reputation by delivering outstanding customer experiences and ensuring timely transportation. Skill set includes comprehensive knowledge about local routes, navigation software, and maintaining vehicle cleanliness.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Uber driver
Self Employed
South San Francisco, California
10.2015 - 11.2025
- Ensured timely and safe transportation for diverse clientele across various locations.
- Maintained vehicle cleanliness and functionality through regular inspections and servicing.
- Delivered exceptional customer service by addressing passenger needs and preferences.
- Provided assistance with luggage and other requests to enhance overall travel experience.
- Developed strong rapport with passengers through friendly interactions and professional conduct.
- Assisted passengers with luggage for ease of travel.
- Navigated efficiently using GPS technology for timely arrivals.
- Demonstrated skill in handling diverse clientele with sensitivity and respect.
- Conducted basic vehicle maintenance checks regularly, promoting safety on the road.
- Exhibited strong knowledge of local area geography for efficient route planning.
- Handled passenger queries confidently, demonstrating good communication skills,.
- Remained alert during long hours of driving, prioritizing safety above all else,.
Education
Certificate of Higher Education - Electrical Engineering
Stonybrook University
Long Island/USA 09.2003 - 06.2005
Skills
- Online payment handling
- Fuel efficiency maximisation
- Positive demeanour
- Multi-Lingual communication
- Efficient fuel usage
- Mobile app proficiency
- Customer privacy respect
- Effective listener
- Transportation law knowledge
- Safety consciousness
- Awareness of surroundings
- Road sign understanding
- Adaptive driving styles
- Accident handling
- Traffic pattern knowledge
Languages
English
Fluent
Affiliations
- Enjoy coding, building dog and cat houses, other interests include building circuits, and reading schematics
Timeline
Uber driver
Self Employed
10.2015 - 11.2025
Certificate of Higher Education - Electrical Engineering
Stonybrook University
09.2003 - 06.2005