Willye Mae Turner
District Manager
Laplace,LA
Summary
District Manager with 10+ years of multi-unit retail and service leadership experience overseeing 8 retail locations with more than $20M in revenue and 4 spas with full P&L responsibility. Proven track record of driving revenue growth, improving employee retention, and optimizing store operations across high-volume environments. Skilled in team development, operational execution, and delivering consistent performance across multiple locations.
Overview
19
19
years of professional experience
Work History
District Manager
Massage Envy
Madison , MS
08.2022 - 10.2025
- Managed 4 spa locations with full operational and P&L responsibility.
- Led hiring, training, and developed management and staff.
- Responsible for hiring and recruiting talent through partnerships with local schools.
- Improved customer satisfaction and retention through team coaching and service consistency.
- Monitored inventory levels and reduced stock inconsistencies across locations.
- Ensured compliance with company policies, safety, and sanitation standards.
- Strengthened team culture, improved employee engagement and reduced turnover.
- Increased sales and services by 10% and reduced turnover by 18%.
General Manager
Dryades Market
New Orleans, Louisiana
02.2015 - 02.2023
- Led full scale retail grocery operation with full P&L responsibility and ownership.
- Oversaw merchandising strategy, store layout execution, and product performance.
- Managed and developed a team of 57 employees, including hiring, training, and scheduling.
- Built operational systems including SOP's training programs, and employee handbook.
- Recruited and developed management team, improving store execution and accountability.
- Improved shrink to 1.5% by managing processes and accuracy.
- Negotiated vendor contracts to improve margins and cost controls.
District Manager
Save-A-Lot
Metairie, Louisiana
02.2013 - 02.2015
- Oversaw 8 store locations with full P&L accountability.
- Managed high-volume retail operations generating approximately $20M in annual revenue.
- Drove sales growth through execution of district-wide operational strategies.
- Reduced shrink and improved inventory accuracy across all locations with shrink being around 2.5% combined.
- Developed and coached store managers, building a strong leadership pipeline.
- Led hiring and staffing strategies to maintain fully staffed, high-performing teams.
- Ensured compliance with health, safety, and regulatory standards.
Regional Trainer
Save-A-Lot
Chalmette, Louisiana
06.2009 - 02.2013
- Developed and delivered training programs across multiple store locations.
- Evaluated store performance and identified operational improvement opportunities.
- Created assessments and training systems to improve staff readiness and execution.
- Partnered with leadership to strengthen store performance and consistency.
- Identified skill gaps and implemented targeted development strategies.
- Created evaluation systems to measure training effectiveness.
- Trained and mentored over 30 new personnel hired to fulfill Management and District manager roles.
General Manager
Linens - N - Things
Harvey, LA
06.2006 - 12.2008
- Led store operation, improving customer satisfaction and profitability.
- Trained and developed department leaders for advancement.
- Reduced team turnover by 50% year over year.
- Increases store sales by 18% year over year through merchandising and training.
Education
Real Estate -
First Professional Real Estate School
Metairie, Louisiana12-1999
Intermediate Certificate - Accounting
Delgado Community College
New Orleans, Louisiana12-1999
Insurance - Life & Health
Donaldson
Metairie, Louisiana12-2015
Skills
Multi-Unit Operations Management
P&L Ownership & Financial Performance
Excellent interpersonal and communication skills
Sales Growth & KPI Improvement
Poised under pressure
Accounting & Budgeting
Inventory Control & Shrink Reduction
Team Leadership & Development
Hiring & Retention
Timeline
District Manager
Massage Envy
08.2022 - 10.2025
General Manager
Dryades Market
02.2015 - 02.2023
District Manager
Save-A-Lot
02.2013 - 02.2015
Regional Trainer
Save-A-Lot
06.2009 - 02.2013
General Manager
Linens - N - Things
06.2006 - 12.2008
Real Estate -
First Professional Real Estate School
Intermediate Certificate - Accounting
Delgado Community College
Insurance - Life & Health
Donaldson