Wilma Beck
Munford
Summary
Executive Assistant with 2+ years supporting senior leaders in complex calendar and inbox management, travel and meeting logistics, client follow-ups, CRM maintenance, and organized digital filing (contracts, SOPs, briefs), including interpreter operations coordination. Former in-home Caregiver with 4 years administering medications, monitoring vitals, and providing dignified support to clients with Alzheimer's and dementia. Recognized for discretion, empathy, and meticulous organization; known for streamlining processes, strengthening client relationships, and delivering standout customer service and sales support as a former Senior Beauty Advisor.
Overview
17
17
years of professional experience
Work History
Executive Assistant (Interpreter Support)
Kimberly Garrett
Somerville
06.2023 - Current
- Manage calendar, prioritize meetings, and prepare agendas
- Gate keep email and messages
- Draft and organize follow-up notes after client or internal meetings
- Coordinate travel, virtual meetings, and conference logistics
- Maintain organized digital files (contracts, client notes, SOPs)
- Prepare client background briefs before meetings (history, usage, issues, wins)
- Draft and send client follow-up emails
- Track client concerns, escalations, and resolutions
- Schedule and coordinate client check in
- Assist with review requests, testimonials, and referrals
- Track interpreter incidents or patterns that need VP-level awareness
Caregiver
Self-Employed
Munford
05.2019 - 04.2023
- Administered medication and monitored vital signs as prescribed by the physician
- Developed social and recreational activities that promoted physical and mental wellbeing
- Cleaned and sanitized patient rooms, bathrooms, and other areas to ensure health and safety
- Provided compassionate and dignified support for clients with Alzheimer's, dementia, and other cognitive impairments
- Took client to Doctor Appointments.
Senior Beauty Advisor/customer service/photo specialist
Walgreens
Memphis
10.2008 - 04.2014
- Delivered customer service, keeping customers satisfied in a high-volume retail environment.
- Leveraged extensive cosmetic knowledge to provide personalized product recommendations, driving sales performance.
- Managed photo printing when I started the job, then a couple years later I was promoted to sr beauty advisor.
Education
High school diploma -
Westside High School
MemphisSkills
- Cash handling
- Customer service
- Point of sale
- Problem solving
- Retail
- Boost sales
- Inventory management
- Cash register
- Printing photos
- Cosmetic knowledge
- Building end stands
- Completed many resets and revisions
- Caregiving
Languages
English
Personal Information
- Date of Birth: 10/11/71
- Nationality: White
- Driving License: TN
- Place of Birth: TN
Timeline
Executive Assistant (Interpreter Support)
Kimberly Garrett
06.2023 - Current
Caregiver
Self-Employed
05.2019 - 04.2023
Senior Beauty Advisor/customer service/photo specialist
Walgreens
10.2008 - 04.2014
High school diploma -
Westside High School