Wilma Gamez
Victorville,CA
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase success. Reliable individual with expertise assisting customers with respect and kindness. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Paraprofessional Substitute
Apple Valley Unified School District
01.2022 - Current
- Improved classroom management by consistently enforcing rules and maintaining a structured environment.
- Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
- Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
- Participated in team meetings to discuss student progress, identify areas for growth, and develop strategies to support continued academic success.
- Provided one-on-one tutoring, enabling struggling students to improve their understanding of course content.
Senior Recreation Leader
Town Of Apple Valley
11.2023 - 05.2024
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Scheduled events in recreation facilities and monitored facility conditions.
- Provided exceptional customer service by promptly addressing participant concerns or questions, maintaining high satisfaction rates among attendees.
- Supervised junior recreation leaders, providing guidance and mentorship to support their professional development.
EVS Technician
Prime Healthcare
09.2019 - 05.2021
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
Caregiver
Andrea Delatorre
08.2015 - 09.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
EVS Technician
Knolls West Convalescent Hospital
11.2013 - 08.2015
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
Education
Associate of Science -
Victor Valley College
Victorville, CA12.2018
High School Diploma -
Sultana High School
Hesperia, CA05.2013
Skills
- Flexibility
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Customer satisfaction measurement
- Professional telephone demeanor
- Reliable and Responsible
- Friendly, Positive Attitude
- Time Management
- Computer Skills
Certification
- Pediatric First Aid|CPR AED, HSI - 10/2025
Timeline
Senior Recreation Leader
Town Of Apple Valley
11.2023 - 05.2024
Paraprofessional Substitute
Apple Valley Unified School District
01.2022 - Current
EVS Technician
Prime Healthcare
09.2019 - 05.2021
Caregiver
Andrea Delatorre
08.2015 - 09.2019
EVS Technician
Knolls West Convalescent Hospital
11.2013 - 08.2015
Associate of Science -
Victor Valley College
High School Diploma -
Sultana High School
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