Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wilma Sarmiento

Las Vegas,NV

Summary

Dedicated Casino professional adept at driving guest satisfaction. Efficient in promoting compliance with casino security measures. . Actively pursuing Cashiering or customer service opportunity to apply excellent knowledge of casino floor and cash cage functions. Team-oriented cashier versed in cage cashier work. Great in counting and verifying money, credit and chips. Works well with team members and consistently meets objectives.

Overview

25
25
years of professional experience

Work History

Cage Cashier

Eureka Casino
01.2025 - Current
  • Processed cash transactions efficiently, ensuring accuracy and compliance with regulatory standards.
  • Maintained organized cash drawers, promptly resolving discrepancies to uphold financial integrity.
  • Assisted customers with inquiries and transactions, enhancing overall service experience and satisfaction.
  • Trained and mentored junior cashiers on best practices for cash handling and customer service excellence.
  • Contributed to overall team success by meeting performance targets consistently while maintaining high standards of professionalism in all interactions.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained security of the cage area, safeguarding company assets from potential theft or fraud risks.

Casino Cage Cashier

Tropicana Casino And Resort
07.2013 - Current
  • Supported colleagues during peak times by stepping in as needed to handle customer inquiries or complete additional tasks.
  • Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
  • Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
  • Calculated and verified value of players' winnings or losses.
  • Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
  • Facilitated efficient chip exchanges for players by accurately counting chips and recording denominations in accordance with casino policies.

Casino Cage Cashier

Fremont Hotel & Casino
12.2000 - 06.2013

Education

Bachelor of Science -

HOLY ANGEL UNIVERSITY
PHILIPPINES
06.1984

High School Diploma -

EAST CENTRAL COLLEGES
SAN FERNANDO, PAMPANGA, PHILIPPINES
03.1981

Skills

  • Currency transaction management
  • Efficient Operation
  • Credit card processing
  • Security awareness
  • Currency Exchanges
  • Anti-Money Laundering
  • Compliance Monitoring
  • Patience and Tact
  • Strong Ethics
  • Customer Relationship Management
  • Cash handling expertise
  • Customer Service

Timeline

Cage Cashier

Eureka Casino
01.2025 - Current

Casino Cage Cashier

Tropicana Casino And Resort
07.2013 - Current

Casino Cage Cashier

Fremont Hotel & Casino
12.2000 - 06.2013

Bachelor of Science -

HOLY ANGEL UNIVERSITY

High School Diploma -

EAST CENTRAL COLLEGES

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