Wilmer Asencio
Carrollton,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Experienced at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Food Expeditor
Torchy's Tacos
Frisco, TX
01.2024 - Current
- Coordinated service for food runners and other kitchen staff.
- Managed multiple orders simultaneously while adhering to strict timelines for delivery.
- Assisted in maintaining a clean and organized work area throughout each shift.
- Verified accuracy of order tickets prior to delivering food items to tables.
- Tracked inventory levels of supplies needed for expediting duties.
- Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided mentorship and guidance to new kitchen team members.
- Maintained knowledge of menu items and specials in order to answer questions from guests or servers.
Barback
Blue Goose Cantina
Frisco, TX
08.2023 - 02.2024
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Participated in ongoing training to enhance job skills and knowledge.
- Stocked service stations with ice, napkins and straws.
- Consistently checked inventory levels and communicated needs to management team.
- Monitored and rotated stock to prevent spoilage and ensure freshness.
- Kept storage areas organized and clean, adhering to establishment's standards.
- Maintained cleanliness and organization of bar area, including counters and sinks.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
- Facilitated quick and efficient service by setting up bartender stations before shifts.
Kitchen Manager
BoomerJacks Bar and Grill
Plano, TX
01.2021 - 10.2023
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Delegated work to staff, setting priorities and goals.
- Received, organized and rotated paper goods and food ingredients.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Distributed food to service staff for prompt delivery to customers.
- Oversaw food preparation, production and presentation according to quality standards.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
Food Expeditor
Mexican Sugar
Plano, TX
05.2019 - 12.2021
- Greeted guests and provided menus.
- Operated POS terminals to input orders, split bills and calculate totals.
- Garnished dishes and beverages to serve visually appealing menu items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Stocked service areas with supplies during slow periods.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided excellent customer service to ensure satisfaction.
Server
Cristina's Fine Mexican Restaurant
Plano, TX
04.2019 - 11.2021
- Coordinated service for food runners and other kitchen staff.
- Effectively multitasked within fast-paced environment.
- Supported serving staff in delivering accurate and well-presented food orders.
- Verified accuracy of order tickets prior to delivering food items to tables.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Provided mentorship and guidance to new kitchen team members.
- Maintained knowledge of menu items and specials in order to answer questions from guests or servers.
- Managed multiple orders simultaneously while adhering to strict timelines for delivery.
- Tracked inventory levels of supplies needed for expediting duties.
- Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Education
Newman Smith High School
Carrollton, TXSkills
- Stress tolerance
- Food safety knowledge
- Order flow management
- Sanitation control
- Premises inspection
- Guest service
Timeline
Food Expeditor
Torchy's Tacos
01.2024 - Current
Barback
Blue Goose Cantina
08.2023 - 02.2024
Kitchen Manager
BoomerJacks Bar and Grill
01.2021 - 10.2023
Food Expeditor
Mexican Sugar
05.2019 - 12.2021
Server
Cristina's Fine Mexican Restaurant
04.2019 - 11.2021
High School Education
Newman Smith High School