Vladimir Shevchenko
Arlington,VA
Summary
Dedicated food expeditor with proven skills in quality control, effective communication, and stress tolerance. Committed to enhancing customer satisfaction through timely service and streamlined operations.
Overview
8
8
years of professional experience
Work History
FOOD EXPEDITOR
Busboys and Poets
4251 Campbell Ave, Arlington, V
07.2023 - Current
- Coordinated food delivery between kitchen and dining area to ensure timely service.
- Streamlined order assembly process, reducing wait times during peak hours.
- Collaborated with kitchen staff to maintain communication and accuracy in dish preparation.
- Monitored quality of dishes before serving to uphold restaurant standards.
- Assisted in training new staff on efficient expediting techniques and best practices.
- Maintained cleanliness and organization of expediting station for optimal workflow efficiency.
Sales Manager
Monetochka Mall
Russia, Novosibirsk Region, Berdsk City
05.2021 - 08.2022
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members on product knowledge and effective selling techniques.
- Analyzed market trends to identify new business opportunities and adjust sales tactics.
- Established strong relationships with key clients, fostering loyalty and repeat business.
- Monitored sales performance metrics to ensure alignment with organizational goals and targets.
- Implemented customer feedback mechanisms to improve service delivery and satisfaction levels.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Manager
Panras, Llc
Russia, Novosibirsk Region, Berdsk City
04.2018 - 04.2021
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic plans to optimize resource allocation and project management.
- Mentored staff to improve performance and foster a culture of continuous learning and development.
- Analyzed market trends to inform strategic decision-making and drive business growth initiatives.
- Implemented process improvements that increased team productivity and reduced operational costs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
SCHOOL #9
Russia, Berdsk CitySkills
- Customer service
- Team member training
- Stress tolerance
- Kitchen operations
- Quality control
- Food allergy awareness
Timeline
FOOD EXPEDITOR
Busboys and Poets
07.2023 - Current
Sales Manager
Monetochka Mall
05.2021 - 08.2022
Manager
Panras, Llc
04.2018 - 04.2021
High School Diploma -
SCHOOL #9