WILMERI CRUZ MONTANO
LEHIGH ACRES,FL
Summary
Dynamic sales associate with a proven track record at DIVAS, excelling in customer relationship management and sales strategy development. Recognized for enhancing product visibility through innovative merchandising techniques and fostering team collaboration. Skilled in cash handling and committed to delivering exceptional customer service while maintaining a reliable and punctual work ethic.
Overview
5
5
years of professional experience
Work History
Sales Associate
DIVAS
12.2018 - 07.2021
- Fostered customer relationships by providing personalized service and product recommendations.
- Collaborated with team members to optimize inventory management and merchandising strategies.
- Trained new sales associates on product knowledge and customer engagement techniques.
- Implemented promotional displays that enhanced product visibility and drove sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Factory Worker
ZONA FRANCA
02.2016 - 11.2018
- Operated sewing machines to produce high-quality garments efficiently.
- Inspected finished products to ensure compliance with quality standards.
- Collaborated with team to meet daily production targets consistently.
- Maintained cleanliness and organization of workstations to enhance productivity.
- Operated various sewing machines proficiently, producing consistent seams and hems for uniform garment quality.
- Assisted in training new team members on production processes and safety protocols.
Education
High School Diploma -
RAMON DEL ORBE
LA VEGA DOMINICAN REPUBLICSkills
- Customer relationship management
- Sales strategy development
- Inventory management
- Merchandising techniques
- Cash handling procedures
- Team collaboration
- Workplace organization
- Time management skills
- Stock replenishment practices
- Returns and exchanges management
- Safety protocol adherence
- Customer engagement strategies
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Inventory control
- Sewing machine operation
- Customer service
Timeline
Sales Associate
DIVAS
12.2018 - 07.2021
Factory Worker
ZONA FRANCA
02.2016 - 11.2018
High School Diploma -
RAMON DEL ORBE