Summary
Work History
Education
Skills
Timeline
Generic

Wilmeshia Landis

Forney,TX

Summary

Dynamic customer service professional with a proven track record at Walt Disney World, Trader Joe’s, Target and Walmart, excelling in complaint resolution and cash handling. Known for reliability and maintaining composure in high-pressure situations, I enhance customer satisfaction through active listening and effective problem-solving, ensuring a positive shopping experience and fostering loyalty.

Work History

Customer Service Cashier

Walmart
01.2024 - 2024
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cash register accuracy through diligent record-keeping and reconciliation.
  • Trained new cashiers on operational procedures and customer service.

Crew Member

Trader Joe’s
Baton Rouge, LA
02.2020 - 2022
  • Assisted in grocery preparation and assembly, ensuring adherence to quality standards.
  • Maintained cleanliness and organization of workstations, promoting safety and efficiency.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Operated point-of-sale systems accurately, processing transactions efficiently.
  • Adapted quickly to changing demands, maintaining productivity in fast-paced environments.

Cast Member

Walt Disney World Resort
Kissimmee, FL
05.2019 - 08.2019
  • Delivered exceptional guest service by engaging with visitors and addressing inquiries promptly.
  • Assisted in maintaining park cleanliness and safety, ensuring a pleasant environment for guests.
  • Collaborated with team members to support event operations, enhancing overall guest experience.
  • Demonstrated adaptability by learning new attractions and procedures quickly during busy periods.
  • Implemented feedback from guests to improve service delivery and enhance visitor satisfaction experiences.
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.

Sales Associate

Target
Shreveport, LA
01.2023 - 2024
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized sales floor, ensuring product displays met visual merchandising standards.
  • Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
  • Collaborated with team members to achieve sales goals and improve store performance.

Education

Associate of Science - Early Childhood Care And Education

Southern University At Shreveport
Shreveport, LA
05.2024

Skills

Customer service

Customer satisfaction

Reliability and punctuality

Patience and composure

Cash handling

Cash register operation

Customer complaint resolution

Guest services

Customer focus

Timeline

Customer Service Cashier

Walmart
01.2024 - 2024

Sales Associate

Target
01.2023 - 2024

Crew Member

Trader Joe’s
02.2020 - 2022

Cast Member

Walt Disney World Resort
05.2019 - 08.2019

Associate of Science - Early Childhood Care And Education

Southern University At Shreveport

Similar Profiles

CREATE PROFILE
Wilmeshia Landis