HASSAN KERVENS LEE ESTINVAL
Saint Albans,NY
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Amazon
Queen, NY
10.2024 - Current
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Performed triage assessments of walk-in patients in a clinic setting.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Verified accuracy of incoming shipments against purchase orders.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Organized warehouse space for efficient storage of products.
- Collaborated closely with other departments on special projects as needed.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Security Officer
CSC Security
Miami, Florida
12.2023 - 02.2024
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
- Assisted in the development and implementation of security policies and procedures.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Searched individuals and baggage for weapons and other prohibited items.
Customer Service Representative
IHOP
Marathon, FL
03.2023 - 01.2024
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided accurate information about products and services to customers.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
Associate of Science - BUSINESS/ CRIMINAL JUSTICE
Miami Dade College
Miami, FL01-2026
Skills
- Personnel screening
- Visitor tracking
- Report writing
- Security screenings
- Problem-solving
- Follow-up skills
- Call center operations
Timeline
Warehouse Worker
Amazon
10.2024 - Current
Security Officer
CSC Security
12.2023 - 02.2024
Customer Service Representative
IHOP
03.2023 - 01.2024
Associate of Science - BUSINESS/ CRIMINAL JUSTICE
Miami Dade College
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